SentriConnect 2.15.0

Reviews

1 ★, on 2021-04-03
This app does not work, it makes showing homes to buyer very difficult. I have to ask for day code, but sometimes the sell agent will not give. Very unreliable

1 ★, on 2021-03-01
Dear Listing agents. Please stop using Sentrilock. It is not reliable. Very embarrassing in front of our buyer clients. We could lose our clients especially when showing new clients for the first time. Everytime I Open my Senticonnect app, turn on my Bluetooth and press "enter" button. Then, it didn't work. It takes at lease 10min to contact Listing agent to release the code or to grant access in freezing cold weather. Should change the name to "Embarrassing lock" rather than " Sentrilock"

1 ★, on 2019-06-21
Brutally bad design. I've got a new work email address, but I'm using the same phone number. There is no way to update this email address, nor start a new account, as the phone number seems to be permantly locked to the old email address. Their support can't even do it. Poorly designed app and even worse service from their tech support.

1 ★, on 2020-08-28
Sometimes it works, sometimes it doesn't. So embarrassing when you're standing there with a buyer trying to get it open and sometimes we don't get in at all. it is not user error. It is so unfair that they tout Sentrilock as a more secure way when in reality it makes it impossible to see some homes. Another unnecessary expense for Realtors. And besides, you have to be an agent or inspector to get access to see the house in the first place. Useless and annoying.

1 ★, on 2020-07-29
Sorry but this is insane. I work at a house cleaning company and I had to spend over an hour between customer, realtor and sentriconnect employees trying to figure out how to download an app, set up an account, log in, provide multiple emails, never actually receive an email, be told they are sending "text messages" to my office landline, and finally never actually gain access to this property after all of that! I don't have time for this! Hide a key next time!

1 ★, on 2020-08-01
It used to work but I do not know if I downloaded the new app or not. And I was sent all over the place trying to get it done. I finally did it maybe by downloading it from my office computer and not my cell phone. I have bad communication problems with you folks. I get angry almost every time I have to deal with you or your keybox. I wrote this three weeks ago and you are just now getting back to me asking me to tell you about it so you can help me. Really? Please don't bother. I was able to find my help elsewhere. Your help sucks as does your company.