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Customer FIRST Support 2.1.2

29.4 MB / 10+ Downloads / Rating 5.0 - 1 reviews


See previous versions

Customer FIRST Support, developed and published by Schneider Electric (Australia), has released its latest version, 2.1.2, on 2023-12-04. This app falls under the Business category on the Google Play Store and has achieved over 1000 installs. It currently holds an overall rating of 5.0, based on 1 reviews.

Customer FIRST Support APK available on this page is compatible with all Android devices that meet the required specifications (Android 5.0+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.schneiderelectric.cfsupport

Updated: 1 year ago

Developer Name: Schneider Electric (Australia)

Category: Business

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing Customer FIRST Support on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

Reviews

5 ★, on 2019-09-09
It's very useful app

5 ★, on 2017-06-07
It's awesome app for support engineers and customers 👍

Previous Versions

Customer FIRST Support 2.1.2
2023-12-04 / 29.4 MB / Android 5.0+

Customer FIRST Support 2.1.1
2023-02-11 / 29.5 MB / Android 4.4+

About this app

Need help? With the Customer FIRST (CF) Support App, support is now at your fingertips when and where you need it!

AVEVA’s Customer FIRST Support App is an application for Android Phone and Tablet devices, which provides users easy access to online support services.

News
And stay up to date with the latest news and product alerts from the AVEVA Global Customer Support team.

Case Management
You can also log a service request with AVEVA Global Customer Support and manage your service requests using Case Management.

Knowledge Search
Using the CF Support App, you will be able to search for and access over 15,000 tech notes & knowledge articles.

Favourites
Favourites is a collection of Tech Notes/Knowledge resources that you have previously searched & bookmarked, and are easily referenced in a single location from the App’s Home screen. Favourites are linked to your Knowledge & Support Centre login ID, providing an up-to-date list of bookmarked content from one device to the next.

Whether you are looking for help with troubleshooting a technical issue or searching for a solution from the large database of product knowledge available on the AVEVA Knowledge & Support Centre, the CF Support App has you covered.

The CF Support App is integrated into the same backend infrastructure utilized by the AVEVA Knowledge & Support Centre enabling you to get instant access to support resources on the go.

Download the CF Support App today to stay connected with AVEVA technical support from anywhere, including access to the expert knowledge and support information needed to help you protect your software investment and keep your operations running smoothly.

Who can use the Customer FIRST Support App?
Anyone with a valid login for the AVEVA Knowledge & Support Centre website: https://softwaresupport.aveva.com/.

If you do not have a login, please register for an account at: https://om.aveva.com/softwarewebID/

New features

- Support for changes to knowledge base articles.
- Fix for attachments not working correctly on newer versions of Android.

App Permissions

Allows applications to open network sockets.
Allows applications to access information about networks.
Allows an application to write to external storage.
Allows an application to read from external storage.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows applications to access information about Wi-Fi networks.
Allows applications to connect to paired bluetooth devices.
Allows an application to read the user's calendar data.
Allows an application to write the user's calendar data.
Required to be able to access the camera device.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.