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RemoteCall 7.6.1.245

26.1 MB / 10K+ Downloads / Rating 4.3 - 73 reviews


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RemoteCall, developed and published by RSUPPORT Co., Ltd., has released its latest version, 7.6.1.245, on 2024-12-21. This app falls under the Business category on the Google Play Store and has achieved over 10000 installs. It currently holds an overall rating of 4.3, based on 73 reviews.

RemoteCall APK available on this page is compatible with all Android devices that meet the required specifications (Android 5.0+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.rsupport.remotecall.rtc.host

Updated: 2 months ago

Developer Name: RSUPPORT Co., Ltd.

Category: Business

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing RemoteCall on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

4.3
Total 73 reviews

Reviews

1 ★, on 2021-01-16
The app is not working

Previous Versions

RemoteCall 7.6.1.245
2024-12-21 / 26.1 MB / Android 5.0+

RemoteCall 7.6.0.242
2024-11-04 / 26 MB / Android 5.0+

RemoteCall 7.5.0.229
2024-07-08 / 27.8 MB / Android 5.0+

About this app

Receive Mobile and Visual support remotely by connecting to RemoteCall (remotecall.io).

* Getting started
1. Open the RemoteCall app on your mobile device and enter the 6-digit connection code guided by the support agent.
2. Remote connection with the agent's viewer starts.
3. In case of on-site view is needed while mobile support is in progress, support agent can switch to Visual support mode and request permission.
4. If you accept Visual support on the mobile device, video captured from the phone's camera is streamed to the support agent's browser.
5. Support agent can switch back to mobile support mode at any time during the visual support process.

* Key features
- Customers can receive both mobile and visual support with a single app.
- Support agent can instantly switch the mode between mobile and visual support .

* RemoteCall service description
- RemoteCall : fastest remote support service accessed from a web browser without the need to install a remote support program. Easily access PC, mobile, and visual support from a PC or mobile device with a web browser.
- Mobile support: solve device problems by sharing the screen and controlling it remotely.
- Visual support: Share the mobile device's camera capture streaming in real time to check the site and provide solution to the problems directly.

Following option are used to provide the service.
1. Appear on top
- Used for device control status and screen drawing.
2. Camera
- Used for screen sharing during support session.
3. Microphone
- Used for voice support and communication.
4. Installed app list
- Used for viewing the control modules and reviewing updates.

App Permissions

Required to be able to access the camera device.
Allows an app to create windows using the type TYPE_APPLICATION_OVERLAY, shown on top of all other apps.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows read access to the device's phone number(s].
Allows an app to access precise location.
Allows applications to access information about Wi-Fi networks.
Allows applications to connect to paired bluetooth devices.
Allows applications to open network sockets.
Allows applications to access information about networks.
Allows an application to record audio.
Allows an application to modify global audio settings.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows access to the vibrator.