Ooma Office Business Phone App 7.1.1

Reviews

1 ★, on 2023-10-20
Used to be great and worked for me flawlessly for years. I had a small issue and tne tech who tried to fix it reconfigured my account and messed it all up. Took months of frustration and long hold music to rectify. I was still able to keep it working bare minimum after this, but my mobile app ability suffered. 6-8 months later, Now its lost all functionality becuase they keep updating to offer more and "fix" things. Gets worse evertime. They have cost me so much time and thus business

1 ★, on 2023-09-20
This app is horrible. Half the time, the calls don't even come through. I have it set up to ring 6 times before going to VM, yet I'll only get 1-2 rings before it goes to VM. Or I get a notification 5 minutes later saying I missed a call when my phone never even rang. Phone calls won't hang up- have to restart phone. Outgoing calls won't connect/dead air. Now it's also having connectivity issues with my earbuds. Update 9/19/23: Now every call has delayed audio!!!

4 ★, on 2023-11-29
Edit: for calls that go to VM without ringing... I can do that too through my marketing software. It's called a eingless voicemail. If a company "calls" and the phone doesn't ring, thats it.Some goofiness when trying to connect through a web call, but all in all I'm saving $1000s after leaving Comcast (everything) I have T-Mobile internet (super sh*tty) and this works great. I just don't like answering to answer automated press 1 to answer. I picked up the phone, of course I'm going to answer...

2 ★, on 2019-05-21
This app would work if microphone volume in VOIP mode would work. Using cellular mode is the only way to have good call quality consistently. UI is much better in VOIP mode. Cellular uses the default android dialer, and closes the app when you hang up - annoying. Overall quite clunky. When receiving another call (call waiting) while on speaker phone, the screen is locked to the incoming call. Dismissing the waiting call hangs up the current call too. It's like this app is in beta or something.

4 ★, on 2021-03-24
Love the fact calls are recorded, we can text, and it follows us on multiple platforms like internet, laptop, and cell phones. Only suggestion would be to make it easier to answer calls when on another call on my cell. I hear the phone ringing but there isn't any prompt to switch calls. Must be because I'm on my cell and preference is set on data calls. Overall very happy with system.

1 ★, on 2023-04-29
This app is unusable. I get a call, and when I answer, the ring tone keeps going off in my ear, making it impossible to hear what the other person is saying. If I've got the call on speaker or Bluetooth, the ring tone is audible to the other person as well. Very unprofessional. I've basically gone to just letting calls go to voice-mail, but even when I miss a call, the ringtone STILL goes off incessantly, sometimes for hours afterwards. I have reached out to ooma 3 times about this and nothing.