DLC Mobile 3.4

Reviews

4 ★, on 2021-12-25
I wish I could choose which account I see first on startup, and have that choice be persistent for subsequent startups. There also seems to be a minor error that, when I chose an account and then navigate through a few menus then press 'back' the app will revert back to a different account - not the same account I chose and was attempting to modify. But, otherwise great app! A bit slow at times, but I've been able to get the information I need, and perform service request functions efficiently.

1 ★, on 2022-02-02
This app is absolute garbage. For something as simple as paying a bill online you have to climb some obstacles. Accidentally mistyped a number at any point? Well you can't simply backspace without clearing the entire section. For some reason you have to hit space twice sometimes. I tried paying a bill and at the very end, accidentally hit terms and services and when I backed out it sent me back to the log-in. I'm literally trying to hand you money, DLC, and you're making it infuriating.

3 ★, on 2023-08-18
I like the app because it's convenient. I don't like that you don't have a debit/ credit card option because it takes to long to process a bank account transaction. Ex. You make a bank transaction on a week day(not Friday) and it took a week to process. Unacceptable. I shouldn't have to call in to use my debit card, it defeats the while purpose of having the app.

1 ★, on 2021-08-10
I have tried multiple times to transfer an account so I can begin paying. I am days away from a shutoff notice. I entered all of my information into the app and never received a confirmation email. I cannot transfer my account through the app despite what the automated message says when I call. I have been hung up on multiple times after waiting on hold and waiting for a call back. I have never once spoken to a human being. I paid my bill as soon as possible after my landlord had to bill me.

1 ★, on 2023-12-05
Worthless. I cannot pay bills with the app, just keep getting cash threshold errors?, it does not provide push notifications for bill due dates... Honestly, look at the ratings. This is a waste of money for the company. They should just retire the app and try something else.

1 ★, on 2023-12-02
THIS APP makes it almost impossible!!!!! It just loads some days and some days it just comes up as blank screen.