mHelpDesk Application icon

mHelpDesk 2.44.0

26.1 MB / 50K+ Downloads / Rating 1.9 - 518 reviews


See previous versions

mHelpDesk, developed and published by MHelpdesk, has released its latest version, 2.44.0, on 2024-06-25. This app falls under the Business category on the Google Play Store and has achieved over 50000 installs. It currently holds an overall rating of 1.9, based on 518 reviews.

mHelpDesk APK available on this page is compatible with all Android devices that meet the required specifications (Android 7.0+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

Read More

App Screenshot

App Screenshot

App Details

Package name: com.mhelpdesk.endeavor

Updated: 8 months ago

Developer Name: MHelpdesk

Category: Business

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing mHelpDesk on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

1.9
Total 518 reviews

Reviews

1 ★, on 2021-01-27
This app is a joke. I'd rather spend hours and hours writing on invoices than have to deal with this nonsense. Now line items don't show up just a blank box that I can't delete so I constantly have to call my office if I make an error so they can clear my invoicing for me. Happening across the board with all of my technicians. And as usual no solution with tech support.

1 ★, on 2021-03-01
Don't worry. The ios version is garbage too. Notifications don't work. Filling out invoices is an absolute buggy mess. The ios version has terrible design elements from the iphone 4 days but don't worry, it's still just as awful on team Android. Really wish I wasn't forced to use this for work. I'd rather start using paper invoices again.

1 ★, on 2021-03-22
My app still don't work after 4days of trying to get someone to take care of it.

3 ★, on 2021-01-05
Samsung Galaxy Note 8 Recent update broke functionality. Can no longer view pdf under files and photos from within app.

3 ★, on 2021-01-30
The App worked as I needed until last update now not able to view files says not authorized on this device, I am using Samsung Galaxy S10

1 ★, on 2020-12-29
This app makes me want to quit my job so I don't have to use it. I waste an hour or two a day just trying to write invoices due to app not working properly.

Previous Versions

mHelpDesk 2.44.0
2024-06-25 / 26.1 MB / Android 7.0+

About this app

Work online or offline
With our innovative offline feature, your team can continue to work even when a wifi or cell signal isn’t available. Then the app automatically syncs as soon as a connection is found.

Simplified scheduling
Check your own schedule or your team’s schedule, and create new jobs and appointments directly within the app. Sync our mHelpDesk schedule with Google Calendar for extra efficiency.

Professional estimates, on site
Create and send estimates on the go, using professional templates that you’ve selected and customized. When the work is done, you can turn the estimate into an invoice with a few button clicks.

Invoices that get paid faster
View or email professional-looking invoices directly from your phone, allowing you to take payment immediately.

Customer support, made easy
By keeping all of your lead, customer, and job details within the app, your team always has the information they need. And with our automated email and SMS (text) alerts, team members and customers can always have the latest information on job status.

Connecting field and office
With our robust app, communication between office and field techs is seamless. Data is updated automatically so that everyone is on the same page. mHelpDesk saves you time and energy in connecting field and office staff so that everyone can focus on job quality and customer service.

Over 12,000 customers use mHelpDesk to run their business more efficiently.

"We now convert more leads into paying jobs. The professional quotes included are so much better than our old
carbon copies." - Nancy S. (Owner @ Vantage Landscaping)

"We have been using mHelpDesk for 2 years and it's really helped my company get organized. We've now adopted
the software across the company from sales to engineers and it’s improving our efficiency all the time." - Lisa T. (Owner @ Appliance Rescue)

"With mHelpDesk I enter the work once and I'm done. Even better, I can have clients pay me on the spot." - Derek K. (Director @ Kite Refrigeration)

Everything you need to get the job done
- Web and mobile access
- Offline/online sync
- Scheduling
- Lead management
- Job management
- Email/SMS (text) Automation
- Estimates
- Invoices
- QuickBooks integration

mHelpDesk has happy customers across several industries, including:
- HVAC
- General contractors
- Electricians
- Plumbers
- Handymen
- Exterminators
- Locksmiths
- Roofers
- Installers
- Repairmen
- AND MORE

Getting started
If you’re already an mHelpDesk customer, then download the app for FREE and sign in with your account credentials.

Not an mHelpDesk customer yet? Create your free trial at mhelpdesk.com and try it free for 14 days. No credit card is required, and you have no obligation to purchase.

About us
For 10+ years, mHelpDesk has been developing products entirely focused on field service businesses. Our mission is to help our customers simplify and streamline those necessary manual office tasks so they can spend more time on their customers and craft.

Disclaimer: mHelpDesk uses your GPS in your phone - continued use of GPS running in the background can decrease battery life.

New features

Improve application's stability and compatibility on new Android versions.

App Permissions

Allows applications to open network sockets.
Allows an app to access approximate location.
Allows an app to access precise location.
Allows an application to read from external storage.
Allows applications to access information about networks.
Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows applications to access information about Wi-Fi networks.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows applications to change Wi-Fi connectivity state.