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McDonald's Service Café 1.2.16

6.5 MB / 10+ Downloads / Rating 3.5 - 14 reviews


See previous versions

McDonald's Service Café, developed and published by McDonald's, has released its latest version, 1.2.16, on 2018-10-12. This app falls under the Business category on the Google Play Store and has achieved over 1000 installs. It currently holds an overall rating of 3.5, based on 14 reviews.

McDonald's Service Café APK available on this page is compatible with all Android devices that meet the required specifications (Android 4.4+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.mcdonalds.servicecafe.gts2

Updated: 6 years ago

Developer Name: McDonald's

Category: Business

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing McDonald's Service Café on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

3.5
Total 14 reviews

Reviews

2 ★, on 2018-02-12
App is glitchy. Sends requests twice, can't edit tickets on phone or attatch photos, have to use the computer which defeats the purpose of having it on phone

1 ★, on 2017-05-17
Unable to login It gives something went wrong error. Kindly fix it as I'm unable to use this app

4 ★, on 2016-11-02
Awesome feature to use the only thing I didn't like was not being able to log in and out for different users.

5 ★, on 2016-05-01
Am I seriously one of the first people to download this!?

5 ★, on 2016-04-26
Awesome!

Previous Versions

McDonald's Service Café 1.2.16
2018-10-12 / 6.5 MB / Android 4.4+

About this app

This application is created for users of McDonald’s Corporation Service Café IT Service Desk only. Access is protected by valid credentials.

This application offers the following features:
- View list of active tickets including title, description, and status
- View ticket details
- Create new ticket
- Call or chat to service desk personnel
- Request a call back from service desk personnel
- Change password
- Reset password
- Approval tasks

The application allows optional push notifications containing status updates.

New features

- Chat Service Desk uses chat queue based on user's region and VIP status
- Support for new SSO
- The app can be launched using url scheme "servicecafe://"

App Permissions

Allows an application to record audio.
Allows applications to open network sockets.
Allows applications to access information about networks.
Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows an app to use fingerprint hardware.