Harvard Business Review 32.1.0

Reviews

1 ★, on 2020-02-03
Absolutely maddening. I log in as a subscriber. Then it asks you to connect to your other online account, which apparently I have. I don't remember my password, so I try to reset. It tells me I have to reset wherever I made that account. Then I try to skip, which is also an option, but then the whole app closes. Worthless. Can't use it. On pixel 4 and Android 10.

2 ★, on 2021-07-07
Warning before you subscribe Do note that, you cannot cancel the subscription from the app/website. You have to call a number, wait for some time, spell out your name, email etc. and only then you can cancel your subscription. There is no technical reason for them force call other than to make it harder to cancel. I dinged a star for this. The app itself is pretty basic. But overall experience is badly thought-out. The biggest complaint is, on website you can listen to an article. The app doesn't offer that feature where I am most likely to listen to a podcast. The app offers download PDF but the website doesn't offer the option where I am most likely to consume an article in well-formatted PDF form. Good content but not very usable. I will subscribe again if the experience improves.

1 ★, on 2022-06-26
Fortunately, unlike other users, cancelling my subscription was a breeze. I used Google Play and was able to quickly unsubscribe. I wrote a trouble ticket email two weeks ago. I was unable to login the HBR website outside of the app, and it'd block my access on the grounds I wasn't a subscriber. Furthermore, the app seems to have less articles than the main website... Two weeks later, no human response. I think I'll go back to occasionally buying the physical magazine.

2 ★, on 2022-03-13
The articles are mobile optimized and easy to read, however like many others have mentioned. The login flow is very annoying. I always have to re enter my password sometimes I even have to reactivate my account which is absolutely dumb. There's no option to "keep me logged in" I don't understand why. I love this magazine and I pay a hefty penny for it so I would expect to be able to do something like staying logged in!

1 ★, on 2019-12-28
Terrible app, I'm a paying subscriber, yet the mobile app doesn't recognize my credentials so I can't log in. So many others complaining about the same issue so it's not a new bug. I called in to customer service and they asked me to try workarounds that did not work, like reinstall the app, reset my password. None worked and it seems they don't know how to fix the problem themselves, and clearly with so many subscribers complaining about the same thing, they don't care to prioritize a fix.

1 ★, on 2022-02-02
Amazing content, terribly delivered. I have a yearly subscription and the app doesn't allow me to log in most of the time. Some times I manage to log in, but it logs me out by the end of an article (so I can't save it). The difference in web and app content (audio articles especially, which should be a priority in mobile), is really disappointing and makes no sense. I rarely write a bad review, but such great content trully deserves a usable app.