Maverik Rewards 6.11.3412

Reviews

2 ★, on 2024-01-08
Misplaced my nitro card, follow the steps to replace it. Both the website and app say "unavailable at this time" and then say to contact support. So I did... the agent was anything but helpful and kept saying the same thing, and I shouldn't worry that I've lost my card connected to my actual banking info. Like come on. She then said they can't remove a card or update it besides online and in the app. Doesn't sound very secure to me!

1 ★, on 2023-08-10
UPDATE: It's been 3 months and no change or help from support. Deleting the app... Just updated the app and now it won't work. When I open the app, it's just a tiny little window that opens in the top left corner of the screen. All it shows is my points and I can't navigate anywhere else in the app. Tried reinstalling but it just does the same thing.

3 ★, on 2020-06-09
This app always starts the map in salt lake city, which I've never been to. I wish it would start in the location I'm at and I didn't have to change screens and come back to get the correct map location. Also some of the stores are listed in the wrong place on the map, such as #490 which is clearly on the other side of the highway when comparing Google maps (accurate) to the maverik app (inaccurate).

1 ★, on 2019-06-21
I've had this app forever, and it used to work pretty well, I was able to keep my email and password saved and automatically log in, see all my points and spend them, keep track of my punches etc. Now I can't log in at all, it wants me to create a new account since my card is older than 2013, but every time I do I get to step 2 and get stuck, it just sits there with the giant 'processing' cirlce spinning and doesn't do anything. I'd like to see my points and punches and I can't do anything.FIXIT

4 ★, on 2019-08-09
Multiple account/password reset attempts over several days - finally got it reset, just to get continually unresponsive servers. This app rollout is just a hot frustrating mess. Not what we expected. UPDATE: It appears the squirrels are back on their wheels and powering the servers. Now that I'm actually able to access the app, it works fairly well. thanks.

1 ★, on 2019-08-08
I updated my App on the upgrade release date but I still can't reset my password. I've received several Maverik Password Reset emails but the email doesn't give me the option to reset my password. I've been a loyal Maverik customer for years . . . maybe that's the problem. My card is old. I'd start all over again but I don't want to lose my points. Everyone that uses a computer knows that the key to EVERY upgrade is to Test, Test, Test before you go live. In my opinion this upgrade was a major fail :(