Quality Observer Application icon

Quality Observer 3.4.3

5.2 MB / 10K+ Downloads / Rating 2.1 - 213 reviews


See previous versions

Quality Observer, developed and published by TNS Nipo, has released its latest version, 3.4.3, on 2020-06-01. This app falls under the Business category on the Google Play Store and has achieved over 10000 installs. It currently holds an overall rating of 2.1, based on 213 reviews.

Quality Observer APK available on this page is compatible with all Android devices that meet the required specifications (Android 4.4+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.lumi.klmlumisurvey

Updated: 5 years ago

Developer Name: TNS Nipo

Category: Business

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing Quality Observer on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

2.1
Total 213 reviews

Reviews

1 ★, on 2018-09-16
It really doesn't work. Not sure why KIM still uses this, but it's impossible to get to the questionnaire.

2 ★, on 2018-09-02
Says it does not have a network connection....

2 ★, on 2018-02-25
This application is problematic. it keeps saying it is not synchronizing with my device Or this download is no longer supported by this browser or download in Google play store. I go to Google play store and I can't find it? I id not find it difficult the first time in 2016. I wonder what happened. Air France should not use this App anymore if it does ot improve accessibility to her chosen customers

1 ★, on 2016-10-03
App is a joke. It constantly says it's not connected to a network so it was not able to download the questionnaire. It would have been better not to ask me to be an observer, now I have a really bad image of AF's quality checks.

1 ★, on 2016-09-24
New survey received. Not able to load. Keeps telling me I have a slow connection even when on good wifi or 4G. Rubbish.

1 ★, on 2017-06-19
Rubbish. Tells me internet connection is too slow when I am on good 4G and good Wi-Fi. A waste of time.

Previous Versions

Quality Observer 3.4.3
2020-06-01 / 5.2 MB / Android 4.4+

About this app

This application is developed in cooperation with AIR FRANCE / KLM, and managed by TNS, registered in Amsterdam. This application will be used to collect customer experience information in order to help improve the service of Air France and KLM.
This application works by invite only. To be able to use this application you need to be registered as a Quality Observer for AIR FRANCE / KLM. You need to log on with the username and password you received by text message on your mobile phone.

New features

General improvements and Bug fixes.

App Permissions

Allows applications to access information about Wi-Fi networks.
Allows applications to open network sockets.
Allows access to the vibrator.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Required to be able to access the camera device.
Allows an application to write to external storage.
Allows an app to access approximate location.
Allows an app to access precise location.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows an application to record audio.
Allows applications to access information about networks.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows an application to read from external storage.