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Agent App 3.0.6

56.4 MB / 10K+ Downloads / Rating 3.2 - 49 reviews


See previous versions

Agent App, developed and published by LivePerson, Inc., has released its latest version, 3.0.6, on 2024-11-01. This app falls under the Business category on the Google Play Store and has achieved over 10000 installs. It currently holds an overall rating of 3.2, based on 49 reviews.

Agent App APK available on this page is compatible with all Android devices that meet the required specifications (Android 6.0+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.liveperson.LiveEngageMessaging

Updated: 3 months ago

Developer Name: LivePerson, Inc.

Category: Business

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing Agent App on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

3.2
Total 49 reviews

Reviews

1 ★, on 2021-04-04
Does not work. After years of not being able to login, you can now login. They are now pushing the app from the website (like it is fixed). Although now you can login, when a customer contacts you, you are not notified. Zero notifications. You will get, COMPANY DOES NOT RESPOND reviews. Dissapointed.

3 ★, on 2020-09-29
Loads of issues I'm sure you know about it just try the app yourself Dear developers As I always use live Pearson at my work I need to share with you my issues regarding the phone usage not the PC It takes a long time to swich from away to available you keep pressing multiple times times on the circle to swish it to be green and available sometimes it takes you long minutes and presses to do that Also you can write the message a lot of times and hit enter but the message disappears and y

1 ★, on 2021-03-28
needs a lot of improvement, also no option to delete conversations once sent.

1 ★, on 2020-06-06
Always unable to login 😞

Previous Versions

Agent App 3.0.6
2024-11-01 / 56.4 MB / Android 6.0+

Agent App 3.0.2
2024-09-13 / 56.4 MB / Android 6.0+

Agent App 2.8.4
2024-03-07 / 44.1 MB / Android 6.0+

Agent App 2.8.1
2023-02-28 / 40.8 MB / Android 6.0+

About this app

The LivePerson Agent App provides real time messaging between you and your consumers anytime and from any location.

Don't be chained to your desk - take your engagements on the go and never miss an opportunity to create a meaningful connection.

Key features:

• Connect using real time messaging with your consumers

• Receive push notifications whenever your consumers request to connect with you

• View and manage your assigned agents conversations

• Control your availability, as new connections might come at any time!

• A seamless match to your Conversational Cloud web platform

New features

v2.8.4
- Implemented Consumer message channel indicator in AgentApp
- Implemented feature Sorting Page navigation widget
- Implemented feature Permission to control Back to Queue
- Implemented feature Takeover in AgentApp
- Flurry added some more events and page views, corrected app version
- Fixed Formatted text appears with HTML tags in the notifications and My Conversations List
- Fixed PCI form : It should not be possible for joined Agent Manager to send secure forms

App Permissions

Allows applications to access information about networks.
Required to be able to access the camera device.
Allows applications to open network sockets.
Allows an application to modify global audio settings.
Allows an application to read from external storage.
Allows an application to record audio.
Allows an app to create windows using the type TYPE_APPLICATION_OVERLAY, shown on top of all other apps.
Allows access to the vibrator.
Allows an application to write to external storage.
Allows applications to access information about Wi-Fi networks.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.