JustAnswer: Expert 2.1.7

Reviews

2 ★, on 2023-12-22
I wish I read reviews before hand. I was charged $46, not the $1 as advertised. The platform has a delay discrepancy between the responses received on the app and text messages. Sometimes I received messages faster on the app, sometimes receiving texts was faster. it's frustrating to check multiple locations. It made the initial communication with the expert awkward and frustrating. The platform is a good concept but needs work. And the pricing needs to be clear, not misleading.

1 ★, on 2024-01-01
The app was installed on our phone and our bank charged twice without our knowledge. It's a total scam and preys on elderly people like us. We had never heard of them ubtil we received notice from our bank. If you question the charges they try to manipulate you to "ask a question" and charge you again.

2 ★, on 2021-06-23
I do my best to refrain from leaving negative reviews. Especially, for free tools that we are given to do our work. That being said, the functionality of this app is terrible. It was bad before. But, now I am missing messages and the app continues to freeze on the regular. Even the website itself has pages that are restricted for "testing of the new pay system". I joined as an expert last year and that has not changed. The company should hire more experts in the field of web development. Cheers

1 ★, on 2020-02-12
STAY AWAY 46$ a month. They Have been billing me even After I called to cancel. I have not used the service I got a new card a while back but still getting billed. I dont know what else to do. I'm definitely reporting them to all media streams and BBB

4 ★, on 2023-12-18
They are good got me annoyed when they removed my money from my card but they returned it back. And they answered my questions In my DIY jobbon my cars prompt technical support.

1 ★, on 2022-06-27
I wasn't sure about this service but was looking for something like this. After being told the cost would be $10 today and then if I liked it there would be a monthly charge of $60 I decided to give it a try. As others have stated in the reviews here that was not the way it worked. They took the $10 and $60 charge out of my account at the same time. Within minutes of me giving them my credit card number. I called Customer Support right away and was told neither they nor a manager could help.