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SMART Service Desk 2.0.21

37.1 MB / 10+ Downloads / Rating 5.0 - 1 reviews


See previous versions

SMART Service Desk, developed and published by Internet Information & Technologies (IITSW), has released its latest version, 2.0.21, on 2024-11-02. This app falls under the Business category on the Google Play Store and has achieved over 1000 installs. It currently holds an overall rating of 5.0, based on 1 reviews.

SMART Service Desk APK available on this page is compatible with all Android devices that meet the required specifications (Android 7.0+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.iitsw.android

Updated: 3 months ago

Developer Name: Internet Information & Technologies (IITSW)

Category: Business

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing SMART Service Desk on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

Reviews

5 ★, on 2018-02-02
It is a very comprehensive product with full features. Robust functionality for a mobile app

5 ★, on 2013-08-28
Very nice user friendly app love it :-)

5 ★, on 2013-05-08
Good Job. It helps our technicians solve tickets on field. Managers can make approval while traveling.

5 ★, on 2013-06-25
Helpful !

Previous Versions

SMART Service Desk 2.0.21
2024-11-02 / 37.1 MB / Android 7.0+

About this app

SMART Service Desk Mobile App is a Full Lifecycle, Full Featured and Fully Functional mobile app for ITSM Product and CMDB of SMART Service Desk Application. The App features Realtime Dynamic Dashboards with Drill-Through capability.

Currently The App supports the full lifecycle of

- Incident Management

- Request Fulfillment Management

- Problem Management

- Change Management

- Release Management

- Configuration Management Database (CMDB)

In Addition, the App also provides Knowledge Management Module and User Surveys.

SMART Service Desk - IT Service Management Suite is a flexible and robust Enterprise Solution that is available via On-Cloud and/or On-Premise configurations. It is simple, yet comprehensive, highly configurable multi-lingual ITSM Suite developed in alignment with the ITIL best practice framework to manage the entire service life-cycle. We offer an integrated and modular solution that is designed to support the needs of the customers.

Please contact us at smartservicedesk.com for demo and Free Trial account.

New features

Few default values are updated.

App Permissions

Allows applications to open network sockets.
Required to be able to access the camera device.
Allows an application to write to external storage.
Allows applications to access information about networks.
Allows an app to access precise location.
Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.
Allows an application to read from external storage.