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ProProfs Help Desk Software 1.0.1

4.5 MB / 1+ Downloads / Rating 2.8 - 5 reviews


See previous versions

ProProfs Help Desk Software, developed and published by ProProfs, has released its latest version, 1.0.1, on 2023-12-19. This app falls under the Business category on the Google Play Store and has achieved over 100 installs. It currently holds an overall rating of 2.8, based on 5 reviews.

ProProfs Help Desk Software APK available on this page is compatible with all Android devices that meet the required specifications (Android 5.1+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.helpdesk.HelpDesk

Updated: 1 year ago

Developer Name: ProProfs

Category: Business

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing ProProfs Help Desk Software on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

2.8
Total 5 reviews

Previous Versions

ProProfs Help Desk Software 1.0.1
2023-12-19 / 4.5 MB / Android 5.1+

ProProfs Help Desk Software 1.6
2024-04-27 / 9.2 MB / Android 5.0+

About this app

Our help desk app for Android has been diligently designed keeping your various requirements in mind. No matter if you are a support agent, manager, or the CEO, you can easily manage customer conversations - anytime, anywhere.

Now, resolving tickets is as easy as using your Gmail app! With our simple, Gmail-like interface, support your customers on the move and delight them with fast, personalized service.

Here are some top features to look forward to in the ProProfs Help Desk app:

Anytime, anywhere access
Enjoy incredible ticketing features right inside your mobile. Once downloaded from the Play store, our app can be accessed 24/7 from any part of the world.

Manage tickets with ease
Get a holistic view of all your tickets right when you log in. Keep your help desk tidy by sorting tickets based on their status - open, pending, sent, or overdue.

Advanced search
Never miss a conversation again with our advanced search box. Easily find old conversations in a single click and get the context you need.

Bookmark important conversations
Prioritize important conversations by adding bookmarks. You can even add labels such as ‘Bugs’ or ‘Billing’ to differentiate tickets from one another.

Get all the help you need
If you need any help, we are right here for you! Visit our help center to learn all the amazing things you can do with our tool. In case you need assistance, human support is just a call away - (855)776-7763.

New features

Improved UX of the ticket interface

App Permissions

Allows applications to open network sockets.
Allows an application to write to external storage.
Allows an application to read from external storage.
Allows applications to access information about networks.