HelpCrunch Old Application icon

HelpCrunch Old 1.1.1.3

15 MB / 5+ Downloads / Rating 3.2 - 24 reviews


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HelpCrunch Old, developed and published by HelpCrunch, has released its latest version, 1.1.1.3, on 2019-11-14. This app falls under the Business category on the Google Play Store and has achieved over 500 installs. It currently holds an overall rating of 3.2, based on 24 reviews.

HelpCrunch Old APK available on this page is compatible with all Android devices that meet the required specifications (Android 4.4+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.helpcrunch.agent

Updated: 5 years ago

Developer Name: HelpCrunch

Category: Business

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing HelpCrunch Old on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

3.2
Total 24 reviews

Reviews

4 ★, on 2019-04-30
Seems to have issues crashing after I send 1 or 2 messages. Notifications and the app layout looks neat and tidy for customer support use. Please check the app crashing issue. Currently if I am on my mobile without my laptop, I need to login to the website and reply to messages. (not so mobile friendly website)

3 ★, on 2019-08-03
I love the service, but the app constantly crashes/freezes when switching between apps. I have to manually close the app and reopen far too often. Please fix and the rating will be adjusted. Thanks!

1 ★, on 2019-02-07
Constantly crashes everytime I send or receive a message. Also, if a new lead starts a conversation, I get a notification, but I need to refresh the chat list to see the new conversation. It is unusable. Needs a lot of work.

1 ★, on 2019-10-26
Messages from the live chat would not reliably appear in the Android app. My messages were always delivered, but I did not receive the messages from the live chat.

2 ★, on 2019-11-27
The app is extremely sluggish just like their web interface. Leaves a lot to be desired for. The notifications are sporadic .

1 ★, on 2019-09-13
App hangs and becomes non-responsive whenever I try and reply to a message. Literally does not work at all. Uninstalled. Tested on Pixel 2 XL with Android 10.

Previous Versions

HelpCrunch Old 1.1.1.3
2019-11-14 / 15 MB / Android 4.4+

About this app

HelpCrunch Android app lets you stay connected with your customers anywhere and anytime.

• Talk to your customers on the go
• Capture leads proactively
• Market your products and delight customers with a speedy service
• Send email follow-ups right from the chat
• Assign statuses to your conversations
• See who's online among your customers
• Instantly show or hide your HelpCrunch chat widget
• Change your team availability (online/offline)

Easy navigation and responsive design make interactions smooth and hassle-free.

New features

Bug fixes and other improvements

App Permissions

Allows applications to open network sockets.
Allows an application to read from external storage.
Allows an application to write to external storage.
Allows applications to access information about networks.
Required to be able to access the camera device.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.