Home  /  Business Apps  / Connect! - Live Support
Connect! - Live Support Application icon

Connect! - Live Support 3.7.1

33.3 MB / 10+ Downloads / Rating 3.9 - 26 reviews


See previous versions

Connect! - Live Support, developed and published by Boomtown Networks Inc., has released its latest version, 3.7.1, on 2023-02-11. This app falls under the Business category on the Google Play Store and has achieved over 1000 installs. It currently holds an overall rating of 3.9, based on 26 reviews.

Connect! - Live Support APK available on this page is compatible with all Android devices that meet the required specifications (Android 4.2+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

Read More

App Screenshot

App Screenshot

App Details

Package name: com.goboomtown.BoomtownMember

Updated: 2 years ago

Developer Name: Boomtown Networks Inc.

Category: Business

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing Connect! - Live Support on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

3.9
Total 26 reviews

Reviews

2 ★, on 2017-06-29
Can't create an account, interface is scaled horribly

5 ★, on 2016-10-07
Very friendly support staff and resolved my issue in minutes

5 ★, on 2016-06-24
A great way to receive support for your business in the face of an increasingly complex technology environment. Love the quick chat response and option to help diagnose issues over video and reach all your technology providers.

5 ★, on 2016-06-25
Connect is a great new upgrade

1 ★, on 2015-07-29
It starts services (almost all apps do) but this actually notifies you and after it does makes your phone really slow.

5 ★, on 2015-06-02
Worked great for wife's store! Solved the problem with her network in 15 minutes using this app!

Previous Versions

Connect! - Live Support 3.7.1
2023-02-11 / 33.3 MB / Android 4.2+

About this app

Connect is simply the best way to get help with the technology at your business – both remotely and onsite. From point-of-sale to WiFi, software to hardware, we’ve got you covered.

With Connect, you can get support from all your technology providers in one place and you have the flexibility to choose exactly how you want to receive it, including:

INSTANT TEXT CHAT: Chat directly with each of your technology providers to get quick answers and resolve simple issues on your own time.

LIVE VIDEO CHAT: Immediately video chat with an experienced technician to troubleshoot and resolve your technology issues in real time. It’s like having a technician in your store, but faster and at a fraction of the cost.

LOCAL TECHNICIAN DISPATCHING: Connect members have access to Boomtown's nationwide network of local, certified technicians who will come directly to your location and solve your issues in person.

DETAILED SUPPORT TICKETS: Stay informed with real-time updates of your active support tickets and review in-depth details of your service history.

Ditch the sticky note of 800#'s and never sit on hold again – Connect is simply a better support experience.

Get Connect today and join the support revolution!


Lastly, for the best support experience, Connect utilizes your location.

New features

Added improved chat framework.
Improved dark mode support.
Various bug fixes and performance improvements.

App Permissions

Allows applications to open network sockets.
Allows an app to access approximate location.
Allows an app to access precise location.
Allows an application to write to external storage.
Allows an application to modify global audio settings.
Allows an application to record audio.
Required to be able to access the camera device.
Allows applications to access information about networks.
Allows applications to access information about Wi-Fi networks.
Allows access to the list of accounts in the Accounts Service.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows an app to create windows using the type TYPE_APPLICATION_OVERLAY, shown on top of all other apps.
Allows an application to read from external storage.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows applications to connect to paired bluetooth devices.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.