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CSMT - Certified Service 3.11

108.1 MB / 10K+ Downloads / Rating 2.6 - 223 reviews


See previous versions

CSMT - Certified Service, developed and published by General Motors (GM), has released its latest version, 3.11, on 2024-11-02. This app falls under the Business category on the Google Play Store and has achieved over 10000 installs. It currently holds an overall rating of 2.6, based on 223 reviews.

CSMT - Certified Service APK available on this page is compatible with all Android devices that meet the required specifications (Android). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.gm.fpr

Updated: 3 months ago

Developer Name: General Motors (GM)

Category: Business

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing CSMT - Certified Service on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

2.6
Total 223 reviews

Reviews

1 ★, on 2021-06-09
This app is the worst! I would have gave a 0 if it was possible. They should go back to where you download pictures from phone.

1 ★, on 2021-04-02
Does not work. Can't check on updates of claims submitted, app closes out randomly.

1 ★, on 2021-05-27
App closes andomly wont let you finish claims, cant check on claims

2 ★, on 2021-05-06
I wish it was an app in global connect that I could take pictures and put on my computer then send to gm ☹️

5 ★, on 2021-05-20
Simple. Intuitive. Thanks!

1 ★, on 2021-05-20
Terrible, closes out as soon as you try to look at PRA history.

Previous Versions

CSMT - Certified Service 3.11
2024-11-02 / 108.1 MB / Android

CSMT - Certified Service 3.10
2024-12-25 / 69.4 MB / Android

CSMT - Certified Service 3.9.1
2024-06-18 / 194.6 MB / Android

CSMT - Certified Service 3.9
2024-04-17 / 194.4 MB / Android

CSMT - Certified Service 3.8
2023-12-09 / 68.1 MB / Android

About this app

Certified Service Mobile Toolbox (CSMT) is a mobile tool for General Motors Dealer Service personnel. Within it you can:
• Pre-authorize specific warrantable repairs (PRA)
• Use photos to improve efficiency of the Part Return Process (PPR)
• Send part information for traceability (RPT)
• Submit detailed Field Product Reports (FPR)
• Lookup and view recalls on vehicles (Recall)
• Access the Service Workbench

All modules have the ability to include embedded images and video of the vehicle in question.

New features

We’ve enhanced the CSMT app experience with new features that will allow our users to do more in the app:
· Introduction of the ‘PRA Request Details – Comments’ page, which allows users to ask specific questions regarding a particular PRA.
· Removal of the ‘Request Details’ button for Rework PRAs, in order to clear confusion on how Rework PRAs are to be submitted.

App Permissions

Allows applications to open network sockets.
Allows applications to access information about networks.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows an app to use fingerprint hardware.
Allows access to the vibrator.
Allows applications to access information about Wi-Fi networks.
Required to be able to access the camera device.
Allows an application to record audio.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.