Hilfedesk Application icon

Hilfedesk 1.1

2.3 MB / 0+ Downloads / Rating 5.0 - 1 reviews


See previous versions

Hilfedesk, developed and published by Geedesk Inc, has released its latest version, 1.1, on 2024-01-04. This app falls under the Business category on the Google Play Store and has achieved over 5 installs. It currently holds an overall rating of 5.0, based on 1 reviews.

Hilfedesk APK available on this page is compatible with all Android devices that meet the required specifications (Android 5.0+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.geedesk.hilfedesk.app

Updated: 1 year ago

Developer Name: Geedesk Inc

Category: Business

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing Hilfedesk on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

Previous Versions

Hilfedesk 1.1
2024-01-04 / 2.3 MB / Android 5.0+

About this app

Hilfedesk is a cloud based customer support software that helps startups, small and medium sized businesses offer excellent customer support without subscribing to expensive cloud based software.

It's convenient to use, can be an effective replacement to expensive helpdesk softwares.

Key features:

- Email based support

- Multiple support channels

- Get a quick overview of the helpdesk and quickly access new tickets, open tickets on a single screen.

- Log time spent on a ticket.

- Delete unwanted tickets block spam emails.

- Manage support by setting priorities, assigning the right agents and changing ticket statuses.

- Create ticket and comments through emails.

New features

- Mark as spam
- Bug fixes

App Permissions

Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows applications to open network sockets.
Allows applications to access information about networks.
Allows an application to write to external storage.
Allows an application to read from external storage.