Freshchat Application icon

Freshchat 8.2.2

17.3 MB / 100K+ Downloads / Rating 3.7 - 1,362 reviews


See previous versions

Freshchat, developed and published by Freshworks Inc, has released its latest version, 8.2.2, on 2025-01-24. This app falls under the Business category on the Google Play Store and has achieved over 100000 installs. It currently holds an overall rating of 3.7, based on 1.362 reviews.

Freshchat APK available on this page is compatible with all Android devices that meet the required specifications (Android). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.freshchat.agent.android

Updated: 3 months ago

Developer Name: Freshworks Inc

Category: Business

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing Freshchat on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

3.7
Total 1,362 reviews

Reviews

3 ★, on 2025-03-11
Keep having to install and uninstall as the notification will stop sometimes. And by doing this the notification will work.

5 ★, on 2025-01-18
great

5 ★, on 2025-01-12
User friendly

1 ★, on 2025-01-09
Worst possible helpdesk experience before i even started using thig product, do not recommend this company at all. From agent to agent, multiple phone calls... all i get is useless excuses for a simple task. I need my whatsapp number released because the software DOES not support multiple devices whatsapp. Now the number is stuck with them for days and they are not releasing the number. Im now facing issues with contacting my clients because they are incompetent. You are warned.

1 ★, on 2024-12-15
App keeps on scrolling up instead of staying on and displaying the last messages.

5 ★, on 2024-11-14
I've been using this app for a while to work and it working very fine

Previous Versions

Freshchat 8.2.2
2025-01-24 / 17.3 MB / Android

About this app

Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.

With the Android app, teams can:

Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime.

Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations.

Never miss a message - With push notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app.

Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.

New features

This version includes bug fixes and performance enhancements to improve your support experience.

App Permissions

Allows applications to open network sockets.
Allows applications to access information about networks.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.