Freshchat Application icon

Freshchat 8.2.2

17.3 MB / 100K+ Downloads / Rating 3.8 - 1,240 reviews


See previous versions

Freshchat, developed and published by Freshworks Inc, has released its latest version, 8.2.2, on 2025-01-24. This app falls under the Business category on the Google Play Store and has achieved over 100000 installs. It currently holds an overall rating of 3.8, based on 1.240 reviews.

Freshchat APK available on this page is compatible with all Android devices that meet the required specifications (Android). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.freshchat.agent.android

Updated: 12 days ago

Developer Name: Freshworks Inc

Category: Business

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing Freshchat on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

3.8
Total 1,240 reviews

Reviews

3 ★, on 2019-06-21
One of the biggest missing features is the ability to set a custom notification tone. I'm not going to look at my phone *everytime* I hear a notification sound. The Freshdesk app has this feature yet in Freshchat, where it's arguably more important to set a distinct notification sound, it's completely absent. I really hope this is coming extremely soon. I'm tired of looking for ways to override this. Not having this feature is vexing. EDIT: In response to Freshworks Reply. I noticed this awhile back. I am still disappointed I cannot assign my own custom sound.

1 ★, on 2021-06-11
It takes 5 minutes to open every time I try to open it.

1 ★, on 2021-03-24
Your system sucks! your service sucks!!!! I created a account few days back but I can login using the same password on android or ios app but on web it says no access granted and when I am trying reset password I am not receiving any rest link on email. It sucks!!! I tried your own chat service but even there I never received any response on time! 🙌

1 ★, on 2021-03-22
Before the update version it working smooth.After updating now when new chat come it doesn't show so when we click on new and then assign to me so its was show. Kindly look into this issue

1 ★, on 2021-04-22
Messages sent by customers areost. And also very slow to load messages.

5 ★, on 2021-04-26
Simple and intuitive design

Previous Versions

Freshchat 8.2.2
2025-01-24 / 17.3 MB / Android

Freshchat 8.2.1
2024-12-10 / 17.3 MB / Android

Freshchat 8.2.0
2024-11-19 / 17.3 MB / Android

Freshchat 8.1.9
2024-11-10 / 17.3 MB / Android

Freshchat 8.0.3
2024-05-04 / 10.7 MB / Android 6.0+

About this app

Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.

With the Android app, teams can:

Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime.

Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations.

Never miss a message - With push notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app.

Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.

New features

We’re always making improvements to Freshchat so that you don’t miss a thing.

App Permissions

Allows applications to open network sockets.
Allows applications to access information about networks.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.