About this app

Enjay Mobile CRM Latitude is one of the best mobile crm application available which manages all the task related to Sales and Service. Manage Meetings MOM, inquiries, deals and lot more from Enjay's Mobile CRM. Since it logs all the Calls and SMS automatically to your CRM, the Customer Database building happens almost automatically.

Introduction :

The world is moving fast towards Mobile + Cloud platform. In the next two years, most of the business will be done from mobile. Enjay Latitude is a mobile CRM app, which decreases your workload by eliminating Data Entry. Track all the Calls, SMS & Emails automatically into your CRM, so you don't have to enter them manually.

Empower your team :

Empower your teams in the field to get all the information they need to carry out their regular executive tasks. Get contact details of customers, task management, schedule meeting and reminders, log all the necessary information from mobile, communicate using call, SMS, email with few clicks. They can also track the history of activity done on any customer or a particular deal. They get notified when any task, case, opportunity is assigned to them.

Track, coordinate and analyse your team Performance :

Your team can enter activities, tasks, visits, meetings with few clicks. You can also track how their time is spent, on which activities. Even get their geographical location and track their journey during the day on a map. Get notified instantly when they finish some task, meeting. No need to call many times in a day where he has reached and what he has done.

Feature highlights :

1. All information on fingertips, anywhere anytime.
2. Manage tasks, schedule meetings, get reminders with few clicks
3. The complete history of customer, case or opportunity. (360-degree history of Emails, Calls, SMS, Meetings & tasks - everything that your team has been communicating with your client's team.)
4. Track your employees. Unique check in and check out function to log tasks, visits with three clicks.
5. Get time and cost analysis, for your team and customers.
6. Call, SMS, Email directly from the mobile app, using pre-built templates.

How Enjay Latitude helps Sales & Marketing Teams :

1. A lead or enquiry is assigned to a salesperson, he gets a real-time notification on his mobile.
2. He communicates using call, SMS, email directly from Enjay Latitude Mobile app. All calls, SMS, emails get automatically logged to CRM. (No need of entry)
3. If the salesperson has to visit the prospect, he gets the address (Google Maps integrated). The visit is recorded in the mobile app - check-in when the meeting starts and check out when the meeting ends. Time and location are automatically tracked.
4. CRM is updated instantly and team leader in the office gets instant notification on his dashboard with all the details.
5. A salesperson can schedule a call, task or meeting directly from his mobile. He will get a notification when it's due.
6. Helps in building up the real database of Customers, by logging Calls and SMS automatically to the CRM system.

How Enjay Latitude helps Support Team :

1. Technician gets notified when a case is assigned, with all the relevant details regarding the contact person, the problem reported address and other contact details.
2. When the technician visits the client, the visit can be recorded with three clicks. Check-in when he reaches client place, check-out when he is about to leave from there. His time and geographical locations get logged into CRM instantly.
3. Details of extra spares, any other charges or details of the solution provided can also be logged at the time of check out.
4. As soon as the task is completed team leader and the client gets notified.
5. Calls/SMS done from the Technician’s mobile are logged automatically to reduce the data entry and improve Customer analysis.

New features

- Multiple Attachment on Checkout Activity.
- Application Tour(Guide).
- Visible to Field(Team Concept) in Mobile App.
- Convert Enquiry Validation based on CRM Admin Configuration.
- New User interface.
- Bug fixes and performance optimization.

App Permissions

Allows applications to open network sockets.
Allows applications to access information about networks.
Allows an app to create windows using the type TYPE_APPLICATION_OVERLAY, shown on top of all other apps.
Allows applications to change network connectivity state.
Allows applications to access information about Wi-Fi networks.
Allows an app to access approximate location.
Allows an app to access precise location.
Allows an application to write to external storage.
Allows an application to read from external storage.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows access to the vibrator.
Allows an application to read the user's contacts data.
Allows an application to write the user's contacts data.
Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows an application to read the user's call log.
Required to be able to access the camera device.
Allows an application to request installing packages.
Allows applications to change Wi-Fi connectivity state.