About this app

Perfect field service moments in one app. Coresystems Field Service provides industry-leading field service management capabilities in real-time, by bringing together the right data at the right moment to delight customers and drive business results at the most critical points of service.

Coresystems is transforming field service by delivering cutting edge technology to help companies perfect service delivery, drive revenue and growth, and delight customers.

The Coresystems Field Service app is focused on simplicity and ease of use. With it you will have the functionality you need to manage all aspects of your work, from work orders, to customers, to contacts, to locations, to tasks and products—all from your mobile device. The Coresystems Field Service app is also one of the world’s first crowd service solutions (in partnership with Mila).

Coresystems seamlessly connects to your ERP, CRM or Accounting data, no matter if you use SAP Business One, SAP ECC, Salesforce, Microsoft Dynamics AX and NAV, Oracle, abas ERP, ProAlpha or QuickBooks.

BENEFITS
· Delight customers by sending ETA, and arrive on time with the right equipment to solve service requests efficiently and meet SLAs
· Real time optimization for better utilization in dynamic service environments
· Streamline your cash flow by empowering technicians to generate service reports, capture signatures, or do in-field payment right on the spot
· Highly flexible checklist improving MTTR
· Improved visibility for real customer satisfaction and loyalty
· Improve first time fix rates by providing access to customer, site and installed product information, inventory, warranties & contracts, SLAs, and pricing
· Reduced administrative costs associated with time-consuming paperwork or debriefing work orders
· Make your service workforce to in-field sales by providing service technicians selling recommendations and access to current pricing
· Full offline support when out of cell coverage gives you true mobility

BUILT BY CORESYSTEMS - KEY INNOVATOR IN FIELD SERVICE SOLUTIONS
• Coresystems is truly transforming field service management solutions to deliver perfect service moments
• More than 150.000 satisfied users in locations all over the world trust Coresystems

Have a question? Check out http://docs.coresystems.net/

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Note: Coresystems Field Service Software has various functions which are not supported by all ERPs or devices equally. Continued use of GPS running in the background can dramatically decrease battery life. Please sync your data before installing an update.

New features

This release contains:
- Increase image quality for attachments (Company setting)
- Support screen configuration for contact screen
- Bug fixes and performance improvements
You can view a full list of changes at https://docs.coresystems.net/mobile/ios-changelog.html

App Permissions

Allows an application to write to external storage.
Allows applications to open network sockets.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows an application to record audio.
Allows applications to perform I/O operations over NFC.
Allows applications to access information about networks.
Required to be able to access the camera device.
Allows access to the vibrator.
Allows an application to read the user's contacts data.
Allows applications to access information about networks.
Allows an app to access approximate location.
Allows an app to access precise location.
Allows applications to access information about Wi-Fi networks.
Allows an application to modify global audio settings.
Allows an application to read from external storage.