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NGSD for Android 5.4

47.1 MB / 10K+ Downloads / Rating 5.0 - 1 reviews


See previous versions

NGSD for Android, developed and published by Computacenter, has released its latest version, 5.4, on 2024-11-02. This app falls under the Business category on the Google Play Store and has achieved over 10000 installs. It currently holds an overall rating of 5.0, based on 1 reviews.

NGSD for Android APK available on this page is compatible with all Android devices that meet the required specifications (Android 6.0+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.computacenter.ngsd

Updated: 3 months ago

Developer Name: Computacenter

Category: Business

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing NGSD for Android on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

Reviews

1 ★, on 2018-10-22
Needs improvement, but concept is good, will improve rating when signing in becomes better

2 ★, on 2018-09-27
Not the best interface, with spurious alerts to non existing records.

2 ★, on 2021-06-03
Good

5 ★, on 2018-06-23
Good stuff

5 ★, on 2017-09-20
Handy way to log calls when not near a pc and saves having to phone

2 ★, on 2016-06-22
And requires login for each broadcast

Previous Versions

NGSD for Android 5.4
2024-11-02 / 47.1 MB / Android 6.0+

NGSD for Android 5.3.5
2023-11-27 / 78.7 MB / Android 6.0+

NGSD for Android 5.3.4
2023-12-07 / 78.1 MB / Android 6.0+

About this app

Computacenter’s NGSD mobile application underpins our ‘Enabling Users and their Business’ philosophy by digitising the front end of your IT service desk, using an interactive and intuitive mobile app to ensure access from a range of tablets and mobile devices, anywhere at anytime.

NGSD gives you access to IT support and information through a range of self serve options. It’s intuitive and easy to use, delivering a truly collaborative and agile approach to managing user support right across the contemporary workplace.

You must be a NGSD registered user in order to use this application.

Why use this app?
• An application serving mobile IT users.
• You can access IT support anytime, anywhere
• Be empowered with instant knowledge to meet your needs
• Your location is leveraged to present relevant information in local language
• Proactive push ticket status and information such as major incident notifications and updates

Key Features:
• Broadcast Notices
• Issue and Request statuses
• Knowledge Search
• Log an Issue
• Log 'On Behalf Of’ another user
• About Me
• My Kit
• Push Notifications for updates

Computacenter’s global service desk provides a unique IT support solution that no one else can match. We are digitising the front end of the support experience, whilst providing skilled people and globally consistent processes at the operational back end. No one else does this and offers it as an off-the-shelf, wholesale solution for customers to consume.

Computacenter's next generation service desk is location, language, tools and customer independent. It integrates with multiple platforms enabling you to leverage existing IT investments.

For more information on Computacenter services go to www.computacenter.com/servicedesk

New features

Security updates and bug fixes

App Permissions

Allows applications to open network sockets.
Allows applications to access information about networks.
Allows applications to access information about Wi-Fi networks.
Allows an app to use fingerprint hardware.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows access to the vibrator.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.