About this app

Connect with your online RV shoppers who reach out via chat, SMS text or even Facebook Messenger. The top-performing chat provider has released the absolute best chat app in the industry. This live chat app is incredibly robust and puts a powerful communication tool in the hands of dealer staff. It has been custom engineered for any Android based phones to harness the power of SignalR technology, with all the key functions of the desktop chat operator console.

It includes a detailed chat screen, pre-written responses, comprehensive lead info screen that pushes information to CRM and email, and a view of current visitors on the dealer website. Live chat operators can specify their hours of availability, and we also include visitor tracking and history pages, as well as mobile app chat statistics and analytics. Users can swipe and tap to interact with website visitors. The app is very customizable for operator preferences, and puts powerful RvChat tools like canned message, extensive knowledge base, and even emojis at the operator’s fingertips. Pre-written scripts are organized into logical categories for quick access and easily selected to insert into the conversation. Powerful monitoring tools allow the operator to see key details about guests, including location, IP address, country flag, icon for browser type, number of pages visited, and even an icon to indicate if the visitor is returning.

Keep all your chat conversations at your fingertips with full details, and track basic statistics and analytics on the move. All the lead features of the desktop and browser chat consoles have been built in. Auto capture of email addresses and phone numbers is included, as well as the ability to submit a lead into CRM, email, and SMS notifications. The app monitors chat requests even when it is not running, and is optimized to run on Android V.6.0 (Marshmallow) or above operating system.

New features

Minor lead submit bug fix

App Permissions

Allows applications to open network sockets.
Allows applications to access information about networks.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows access to the vibrator.
Required to be able to access the camera device.
Allows an application to record audio.
Allows an application to modify global audio settings.
Allows applications to connect to paired bluetooth devices.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.