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CA Cloud Service Management 4.3.0

27.2 MB / 10+ Downloads / Rating 4.5 - 44 reviews


See previous versions

CA Cloud Service Management, developed and published by CA Inc., has released its latest version, 4.3.0, on 2016-03-10. This app falls under the Business category on the Google Play Store and has achieved over 1000 installs. It currently holds an overall rating of 4.5, based on 44 reviews.

CA Cloud Service Management APK available on this page is compatible with all Android devices that meet the required specifications (Android 4.2+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.ca.spm.nsd

Updated: 9 years ago

Developer Name: CA Inc.

Category: Business

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing CA Cloud Service Management on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

4.5
Total 44 reviews

Reviews

5 ★, on 2017-03-15
Slick/easy interface, runs fast and covers the most needed functionality.

5 ★, on 2015-05-13
I liked the SSO and Service Catalog features added in the Mobile Release. App also supports android 5.0 lollipop now... Kudos to CA CSM development team for releasing this wonderful update.!!

5 ★, on 2015-05-13
Wow! It now supports SSO. Loving it.

1 ★, on 2015-05-06
Too bad I cannot access this thru lollipop 5.0 LG G3. 😞👎

5 ★, on 2014-12-01
One of the best mobile apps to access my corporate service management system. Easy to use and fast.

5 ★, on 2015-01-28
Great

Previous Versions

CA Cloud Service Management 4.3.0
2016-03-10 / 27.2 MB / Android 4.2+

About this app

The CA Cloud Service Management app lets your End Users log issues from any place, any time and delivered using an intuitive user experience. It integrates your service desk requests and assets to help you manage your IT support issues effectively.

An end user can login using their organization domain credentials (if SSO is configured) or their Cloud Service Management username and password and take advantage of the following features:
• Create tickets using the service catalog and attach pictures and location information
• Manage their existing tickets and add comments and attachments
• View announcements and outages
• Review and approve assigned tasks
• Search on tickets, announcements, outstanding tasks and knowledge articles
• View owned assets and raise ticket for the given owned asset
• Call their organizational specific helpdesk directly from the App
• Manage their user profile

All users who access the mobile app will be in the self-service role and do not require a Cloud Service Management user license. The app requires a connection to an instance of CA Cloud Service Management.

For more details visit our wiki: https://wiki.ca.com/display/CloudSMBamboo/CA+Cloud+Service+Management+for+Mobile

App Permissions

Allows applications to open network sockets.
Allows an app to access approximate location.
Allows an app to access precise location.
Allows an application to write to external storage.
Required to be able to access the camera device.
Allows applications to access information about networks.
Allows applications to access information about Wi-Fi networks.
Allows an app to access approximate location.
Allows an application to read from external storage.