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CA Service Management 3.1.15

8.4 MB / 10K+ Downloads / Rating 3.0 - 126 reviews


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CA Service Management, developed and published by CA Inc., has released its latest version, 3.1.15, on 2020-11-10. This app falls under the Business category on the Google Play Store and has achieved over 10000 installs. It currently holds an overall rating of 3.0, based on 126 reviews.

CA Service Management APK available on this page is compatible with all Android devices that meet the required specifications (Android 5.1+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.ca.sdm.camobile

Updated: 4 years ago

Developer Name: CA Inc.

Category: Business

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing CA Service Management on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

3.0
Total 126 reviews

Reviews

1 ★, on 2020-10-16
Worst app of all time.. I'm helpless because I want to uninstall the app but my organisation has made it compulsory to use it.. it never runs or connect properly..

1 ★, on 2018-10-22
Waste of time to download and install,it will not work for most of the mobiles like mi,Asus,OnePlus and some other brands.

4 ★, on 2019-03-21
Application is not working with latest Andriod version. otherwise , I am able to manage my ca service management tool via mobile

1 ★, on 2019-11-26
It's not user friendly. & not working also after configuration

2 ★, on 2018-11-29
This app not worked in my NoKia 6 Mobile

5 ★, on 2019-08-28
Its very use full

Previous Versions

CA Service Management 3.1.15
2020-11-10 / 8.4 MB / Android 5.1+

About this app

This app enables mobile device access to CA Service Management to perform many tasks that leverage CA Service Desk Manager, CA Service Catalog and CA IT Asset Manager. You can collaborate for issue resolution via communities, ask questions, reply to other's question and comment on replies. If you are still unable to resolve your issue, the app lets you request a service or open a CA Service Desk Manager ticket including use of the mobile device camera, location and voice-to-text features to simplify ticket creation. You can also view your open help desk tickets. Another capability enables you to review your assigned tasks and take action, such as approving the task. Support Analysts can view and filter their ticket queues, as well as drill into the details of a specific ticket and perform various actions on it. This app requires an active CA Service Desk Manager 12.7 or later implementation that has been configured for mobile access. Requesting available services or viewing the open service requests requires CA Service Catalog. Accessing assets requires CA IT Asset Manager.

New features

We are updating the app to make your experience better. This release includes bug fixes and stability improvements.

App Permissions

Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
This constant was deprecated in API level 21. No longer enforced.
Allows applications to open network sockets.
Allows an application to write to external storage.
Allows an application to read from external storage.
Allows an application to record audio.
Allows an app to access approximate location.
Allows an app to access precise location.
Allows an application to read the user's contacts data.
Allows an application to write the user's contacts data.
Allows access to the list of accounts in the Accounts Service.
Allows applications to access information about networks.
Allows applications to access information about Wi-Fi networks.
Allows an application to modify global audio settings.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.
Required to be able to access the camera device.
Allows access to the list of accounts in the Accounts Service.
Allows access to the vibrator.
Allows an application to access extra location provider commands.
Allows an application to broadcast sticky intents.
Allows applications to disable the keyguard if it is not secure.