Bitrix24 CRM And Projects 5.13.5

Reviews

2 ★, on 2022-11-27
App is watered down, even less helpful than the full version but it does have a shortcut to open the full browser version... on your computer! For how much effort they've clearly put into the full version, it does very little that I need, like computed totals and other automation that's free on other solutions like AppSheets, unless I want to pay $200/mo and still deal with clunky, frustrating automation. It works with some glitches (like Stages don't stick in Lead view) & app is near useless.

1 ★, on 2020-08-10
This app has many features similar to that of a major CRM. It even has some very cool, new features that would be great - only if the bloody thing worked! It took us over a year of trying back and forth, up and down, in and out just to get the thing to not only work for us but to understand the process of onboarding. Unfortunately it wasted a huge amount of our time. We contacted support so many times, the app is just not well designed this has been confirmed by over a hundred people. Good luck

4 ★, on 2021-01-15
I love more than what I dislike about Bitrix. I wish there was 2 way sms in the CRM contact. Also, as others mention,the app could be better but I am glad they even have an app that is front facing of the web version. Would I recommend it, yes but be a bit tech savvy and have time to set everything up. After you have stuff set up the way you want, it's great, fantastic even.

2 ★, on 2020-09-07
I like this app good for management but what I HATE about it is that you don't get help from anybody when you are on a free plan. My company wants to upgrade but we need clarity on certain features before we upgrade. How to we upgrade to a plan we have no idea about? Tried to get help it says help only available for commercial users. What the hell!! Also, there is a particular task which keeps popping up EVERYDAY even though it was already deleted. Bug needs fixing. Yet no support. Very bad help

3 ★, on 2023-11-03
Thought recent updates fixed the saved CRM filters disappearing in leads and deals, but no. This is major usability issue, as you cannot turn off whatever filter is set when they disappear. I've been using it to manage clients since 2018. Really powerful

1 ★, on 2023-11-20
I downloaded and it worked for 2 days. I updated my phone software, it didn't work since! Only a splash screen forever!