JEPCO Customer Services Application icon

JEPCO Customer Services 4.0.5

88.7 MB / 500K+ Downloads / Rating 3.9 - 5,221 reviews


See previous versions

JEPCO Customer Services, developed and published by Lightning Gate, has released its latest version, 4.0.5, on 2024-11-14. This app falls under the Business category on the Google Play Store and has achieved over 500000 installs. It currently holds an overall rating of 3.9, based on 5.221 reviews.

JEPCO Customer Services APK available on this page is compatible with all Android devices that meet the required specifications (Android 5.0+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

Read More

App Screenshot

App Screenshot

App Details

Package name: com.bi.JEPCO

Updated: 3 months ago

Developer Name: Lightning Gate

Category: Business

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing JEPCO Customer Services on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

3.9
Total 5,221 reviews

Reviews

4 ★, on 2020-12-14
Dear Developer, I just installed the application and it is working properly yet; there are two pponts I have noticed: 1. The application is designed for the purpose of inquiry only and it isn't integrated with any payments channels to proceed with payment after inquiry stage. 2. The official site is not working and I am unable to add/ modify my meter reference / subscription reference although I have tried several times from different devices different browsers versions...

1 ★, on 2021-02-13
Very bad application... also very bad customer service ..I think it's the worst customer service in jordan... I called them many times to solvevthe application problems and all of them keep transferring me to another person

4 ★, on 2020-10-21
this app is not working. keeps telling me failed to refresh data. fails to add any bill, I try adding two different reference numbers but it gives an error Update 21-10-2020: After attempting several times I was able to register the bills. Issue resolved. Thank you

5 ★, on 2020-09-03
JEPCO has issued new update and it solve my problem of showing the image of the bill. Thank you. I believe an error occurs after the update with android phones as doesn't show the invoice image. However it works fine with iOS?

1 ★, on 2020-12-16
OTP sms are not delivered. Can't finish my registration process.

5 ★, on 2020-10-14
The app was improved after the update, it has the full history of electrical consumption.

Previous Versions

JEPCO Customer Services 4.0.5
2024-11-14 / 88.7 MB / Android 5.0+

JEPCO Customer Services 4.0.2
2023-12-10 / 13.6 MB / Android 5.0+

JEPCO Customer Services 3.0
2022-12-08 / 61 MB / Android 5.0+

About this app

JEPCO application has the following features:

side menu:

- Create client own profile, to allow JEPCO serve him better

- Manage client many sub-accounts/subscriptions

- The client can scan invoice/bill barcode to add sub-account

- Meter Self-Read Archive: The client can view up to 3 previous months/reads images of his Meter Self- reading (if the client used the Meter Self-reading feature in the app)

- All JEPCO important contact information, the clients can contact JEPCO support directly through email and direct calls shortcuts

Main menu:

- Receive different types of push notifications (such as meter reading date, invoice/bill issued, invoice/bill paid…)

- View previous notifications sent to the client (by pressing on the bell on the top)

- Inquire about invoices, from this feature the client can:

o Move from the sub-account to another

o “Refresh” to get last status

o Get invoice/bill details by pressing on the invoice/bill

o Use invoice/bill presentment (in the top of details page)

- Meter Self-reading:

o Which can show the client the following features:

§ Meter ready to be read

§ Meter already read within the authorized period

§ When the date of meter to be read

o Allows the client to take, submit a photo and enter the reading of his meter (for the meter ready to be read), in order to allow JEPCO issue a new Invoice/bill

- Account statement, this feature is useful for the client as he can:

o Move from the sub-account to another

o See all the due invoices/bills and total receivable balance

o Use in JEPCO offices (to go to cashier directly):

§ For paying an invoice / bill by pressing on the “single” invoice/bill, which show barcode that JEPCO cashier can read

§ Can pay all due invoices/bills by pressing on the barcode icon beside the total receivables, which show barcode that JEPCO cashier can read

- Consumption calculation, which allow the client to:

o Use Consumption calculator (for simulation)

o Use Calculate the current (assuming that the consumption is for one month and calculated on the latest tariff)

New features

- Meter Number Addition: Customers can now add their accounts using the meter number, simplifying the registration process.

- Billing Rate (JD) for Thirteen (13) Months
- Consumptions (kWh) for Thirteen (13) Months

- Warning Message Alert: Our app looks out for your mobile RAM and displays a warning message if your device's RAM is insufficient to run the self-reading service.

- Request Fees Payment
- Reconnection Fees Payment

App Permissions

Allows applications to open network sockets.
Allows applications to access information about networks.
Allows an app to access approximate location.
Allows an app to access precise location.
Required to be able to access the camera device.
Allows an application to read from external storage.
Allows an application to write to external storage.
Allows applications to access information about Wi-Fi networks.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.