Micad Helpdesk Application icon

Micad Helpdesk 3.1.5.6

938.1 KB / 10+ Downloads / Rating 1.8 - 17 reviews


See previous versions

Micad Helpdesk, developed and published by BCTec, has released its latest version, 3.1.5.6, on 2023-12-10. This app falls under the Business category on the Google Play Store and has achieved over 1000 installs. It currently holds an overall rating of 1.8, based on 17 reviews.

Micad Helpdesk APK available on this page is compatible with all Android devices that meet the required specifications (Android 4.2+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

Read More

App Screenshot

App Screenshot

App Details

Package name: com.bctec.micad

Updated: 1 year ago

Developer Name: BCTec

Category: Business

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing Micad Helpdesk on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

1.8
Total 17 reviews

Reviews

1 ★, on 2019-02-08
we use this at work, the app is an absolute piece of dog s**t, not intuitive at all every press means a reload and if the signal is weak then your waiting an age for jobs to reload. if your a company who has invested in micad then prepare for big failure, if your a big company looking at a system then dont be fooled avoid this.

1 ★, on 2020-05-01
Everything takes too long to load. Any time you press back it takes you back to the main home screen

1 ★, on 2019-08-05
Absolute & complete waste of space . The app constantly crashes, the jobs you are logged onto dissappears when it won't. The map feature on it has never worked & the image attachment has never worked. Usless !

1 ★, on 2019-04-26
rubbish have to uninstall them install to log on and off jobs

1 ★, on 2020-08-18
Terrible

1 ★, on 2017-12-19
TOTALLY USELESS!!!!! Cannot access PPM's using an Android phone (Sony Xperia Z3), since latest upgrade. Which is 99% of my work load. Always used to work perfectly, so it's a BIG THUMBS DOWN!!!! 👎👎👎👎👎👎

Previous Versions

Micad Helpdesk 3.1.5.6
2023-12-10 / 938.1 KB / Android 4.2+

About this app

Reactive and Soft Services Helpdesk companion app for Micad Helpdesk

New features

New anonymised organisation select. User will now be required to enter their 4-digit organisation code; you can find out your 4-digit code from your system administrator.
The device will remember the organisation code and username.
Room column added for Reactive and PPM view.
Soft Services login option has been removed.
Security and bug fixes.

App Permissions

Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows applications to open network sockets.
Allows applications to access information about networks.
Allows an app to access precise location.
Allows an app to access approximate location.
Required to be able to access the camera device.
Allows an application to write to external storage.
Allows an application to read from external storage.