Aptive Assistant Application icon

Aptive Assistant 3.9.1

13 MB / 10K+ Downloads / Rating 1.3 - 182 reviews


See previous versions

Aptive Assistant, developed and published by Aptive, has released its latest version, 3.9.1, on 2020-05-29. This app falls under the Business category on the Google Play Store and has achieved over 10000 installs. It currently holds an overall rating of 1.3, based on 182 reviews.

Aptive Assistant APK available on this page is compatible with all Android devices that meet the required specifications (Android 4.4+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.aptive.customerapp

Updated: 5 years ago

Developer Name: Aptive

Category: Business

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing Aptive Assistant on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

1.3
Total 182 reviews

Reviews

1 ★, on 2020-09-24
This app is possibly the worst to navigate. I wrote an email to get a copy of my original service agreement back in June and have never received a response. Now I am trying to get ahold of them via the app to give them instructions for my next scheduled appointment, and I can't seem to figure out how to take care of this. The app won't let me do this. PLEASE, PLEASE, PLEASE fix this so the "common person like me" can take care of services you are supposed to have on your app! I am giving you one star because I can't give you anything less than that.

1 ★, on 2020-08-16
Possibly the worst customer service app ever. Won't let me schedule a reservice. Doesn't recognize the last service date. Won't send email. Won't record feedback. I'm honestly not sure why it exists - it's the app that won't app correctly. Not sure who Aptive oursoutced this to, but they ought to get their money back. Edit: 8/15/20 How in the name of Peter, Paul, and Mary did you manage to make an app that is actually less user friendly than the previous iteration? Seriously, get a refund.

1 ★, on 2020-10-07
So allegedly the app has been down for months, but the company failed to mention this to its customers. Sad!

1 ★, on 2020-08-31
App will not run without granting permission to all personal files and location. It doesn't let you copy paste passwords from a password manager. A lot of the marketing is based around the convenience of the app, so some improvements need to be made here.

1 ★, on 2020-09-30
I have booked reservice multiple times via the app. No one showed up. There is no way of contacting customer service. The message option also does not seem to work. This app is a waste. The company itself is not much of standards.

2 ★, on 2020-08-26
Service scheduling via app does not work. Had to call customer service to actually get an appointment scheduled. App does provide good data on history, but main functionality for scheduling a sevice is nonfunctional and there is no confirmation after submitting.

Previous Versions

Aptive Assistant 3.9.1
2020-05-29 / 13 MB / Android 4.4+

Aptive Assistant 3.0.7
2024-07-07 / 15 MB / Android 6.0+

About this app

Aptive customers can upload photos of problem areas, schedule free reservices, message their branch directly, and track the footsteps their service pros after the service is completed, and more. We want to help families enjoy their homes!

App Permissions

Allows applications to open network sockets.
Allows an application to write to external storage.
Allows applications to connect to paired bluetooth devices.
Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.
Allows an app to access approximate location.
Allows an app to access precise location.
Allows an application to read from external storage.