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A-LE Soft Panel Manager 2.2.0.9

3.1 MB / 5+ Downloads / Rating 5.0 - 1 reviews


See previous versions

A-LE Soft Panel Manager, developed and published by Alcatel-Lucent Enterprise - ALUE, has released its latest version, 2.2.0.9, on 2024-11-07. This app falls under the Business category on the Google Play Store and has achieved over 500 installs. It currently holds an overall rating of 5.0, based on 1 reviews.

A-LE Soft Panel Manager APK available on this page is compatible with all Android devices that meet the required specifications (Android 5.0+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.alcatel.proserv.spm

Updated: 3 months ago

Developer Name: Alcatel-Lucent Enterprise - ALUE

Category: Business

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing A-LE Soft Panel Manager on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

Reviews

5 ★, on 2018-05-11
Perfext

Previous Versions

A-LE Soft Panel Manager 2.2.0.9
2024-11-07 / 3.1 MB / Android 5.0+

A-LE Soft Panel Manager 2.2.0.6
2024-06-25 / 2.8 MB / Android 7.0+

A-LE Soft Panel Manager 2.2.0.0
2023-02-13 / 1.4 MB / Android 5.1+

About this app

Displaying business data, contact center statistics and videos in real time

Empower your Contact Center agents and managers with the real-time display of call center metrics on any Android device thanks to the Soft Panel Manager.
The ease of use and dependability of Soft Panel Manager make it an essential solution for your day-to-day business decisions, and especially to supervisors who are used to moving around on the contact center and need to focus on customer service metrics all the time.

CUSTOMER BENEFITS:
- Optimizes contact center efficiency through display of any required data
- Helps agents focus on customer service
- Increases campaign success rate by informing agents continuously
- Improves reactivity and enables responsive correction strategies such as staffing decisions
- Continuously informs key stakeholders of performance in real time
- Enhances security by rapidly communicating important data to specific departments (IT, networking…)
- Ideal tracking tool for supervisors and agents, offering control over statistics and message display, real-time contact center activity monitoring and instant daily updates on strengths and weaknesses

FEATURES:
- Diverse data sources: Contact Center statistics, calculated data, any business data and videos
- All Alcatel-Lucent Enterprise Contact Center environments supported
- Designed for any business environment where data display is critical: education, healthcare, industry, events…
- Displays statistics and data on Android tablets and Smartphones
- Diverse and flexible display formats for statistics and data: textual area, pie charts, graphs, charts, gauges, barometers, images, HTML pages, messages, tables, videos…
- Displays rotating and schedulable view sequences
- User-friendly design and widget management through a web interface
- Connection to the OpenTouch Video Store or YouTube to broadcast videos

OPERATIONAL DETAILS:
- a Soft Panel Manager licence per connection is required. Please contact your Alcatel-Lucent Business Partner to get these licences.
- Minimum requirement: Android OS 4.1.2 Jelly Bean and above
- Minimum Soft Panel Manager version: 6.2
The installation and administration guides are available on the Alcatel-Lucent Technical Knowledge Base:
https://www.technical-knowledge-base.com/km/component/main

New features

secured settings removed as it is enabled by default

App Permissions

Allows applications to open network sockets.
Allows applications to access information about networks.