About this app
AetherPal’s Valet is a leading Mobile Support Management (MSM) solution that enables enterprise mobile users to stay productive and connected by supporting their own devices through self-service, automation, and remote support. This increases user productivity and satisfaction, while lowering enterprise support costs.
Valet includes powerful self service and support capabilities, including:
• Hot Buttons to enable users to quickly fix their own issues, including password reset, without a call to the Service Desk
• Tutorials to enable users answer their own “how to” questions and train themselves on device, configuration, and app workflows, without a call to the Service Desk
• Health Check diagnostics to enable users to quickly assess the health of their device through a series of automated checks, to not only identify hardware, configuration, or network problems, but also embedded intelligence to recommend optimizations, and automatically apply fixes
• Broadcast Notifications to keep users informed of scheduled maintenance, outages, or other service issues through proactive broadcast push notifications from Enterprise IT to avoid unnecessary calls to the Service Desk for explanation and status checks
• Enterprise Support Chat to enable users to easily communicate with IT Support to quick diagnose and resolve issues from a single enterprise support app
• Trouble Ticketing to enable users to easily submit and monitor enterprise trouble tickets from a single enterprise support app
• Remote Support to enable mobile users to share their screen with enterprise IT support to quickly diagnose and resolve issues (Remote Control available for select OEMs, Remote View available on Android 5.0 and later devices)
For further information, watch the video walkthrough: https://youtu.be/_V-vQfCtse0
Contact Sales@AetherPal.com to set up a free trial for your enterprise.
App Permissions
Allows an app to access approximate location.
Allows an app to access precise location.
Allows access to the list of accounts in the Accounts Service.
Allows an application to read SMS messages.
Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.
Allows an application to receive SMS messages.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows an application to take screen shots and more generally get access to the frame buffer data.
Allows applications to open network sockets.
Allows applications to access information about networks.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows applications to change Wi-Fi connectivity state.
Allows applications to change network connectivity state.
Allows an application to call killBackgroundProcesses(String].
This constant was deprecated in API level 8. The restartPackage(String] API is no longer supported.
Allows applications to disable the keyguard if it is not secure.
Allows an application to retrieve state dump information from system services.
Allows an app to create windows using the type TYPE_APPLICATION_OVERLAY, shown on top of all other apps.
Allows applications to connect to paired bluetooth devices.
Allows applications to discover and pair bluetooth devices.
This constant was deprecated in API level 21. No longer enforced.
Required to be able to reboot the device.
Allows applications to access information about Wi-Fi networks.
Allows an application to write to external storage.
Allows an application to read or write the secure system settings.
Allows an application to read or write the system settings.
Allows an application to find out the space used by any package.
Allows an application to collect battery statistics
Allows applications to write the apn settings.
Allows modification of the telephony state - power on, mmi, etc.
Allows applications to set the wallpaper.
Allows an application to delete cache files.
Allows an application to collect component usage statistics
Declaring the permission implies intention to use the API and the user of the device can grant permission through the Settings application.
Allows an application to expand or collapse the status bar.
Allows an application to install packages.
Allows an application to read from external storage.
