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Escalation Matrix 1.2

8.6 MB / 0+ Downloads / Rating 4.8 - 6 reviews


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Escalation Matrix, developed and published by Accentrs Infotech, has released its latest version, 1.2, on 2018-01-04. This app falls under the Business category on the Google Play Store and has achieved over 10 installs. It currently holds an overall rating of 4.8, based on 6 reviews.

Escalation Matrix APK available on this page is compatible with all Android devices that meet the required specifications (Android 4.0+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.accentrs.escalationmatrix

Updated: 7 years ago

Developer Name: Accentrs Infotech

Category: Business

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing Escalation Matrix on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

4.8
Total 6 reviews

Reviews

5 ★, on 2018-01-03
Great app to maintain organization level issues.

5 ★, on 2017-12-29
Great app for managing issues and keeping track of it

5 ★, on 2017-12-29
Nice app in this domain.

Previous Versions

Escalation Matrix 1.2
2018-01-04 / 8.6 MB / Android 4.0+

About this app

Escalation Matrix is a ticketing system that collects all organization related issues from a wide range of sources into our system for solving issues and keeping track of it.

Members of the organization can raise the ticket to the department within the organization. All the members of the department will be notified about this ticket.

Department members will take action to resolve the issue and after resolving they will change the ticket status to resolved. All the department members and the owner of ticket will be notified.

Once the issue is resolved ticket owner will close the ticket, if issue is not resolved then ticket owner will reopen ticket.

If no action taken on the ticket by the department members then ticket will be escalated to the manager and further to the admin of the department.

With this system admin can generate department wise or the organization reports.

Admin can analyze the issue raised and resolved within organization.

With the detail tracking of every query within the organization.Team can analyse and minimize the issues in the organization by this system.

New features

App Optimized

App Permissions

Allows applications to access information about networks.
Allows applications to open network sockets.
Allows an application to write to external storage.
Allows an application to read from external storage.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.