SEB cares Application icon

SEB cares 21.1.0

58.3 MB / 100K+ Downloads / Rating 2.2 - 2,845 reviews


See previous versions

SEB cares, developed and published by Sarawak Energy Berhad, has released its latest version, 21.1.0, on 2024-06-27. This app falls under the Business category on the Google Play Store and has achieved over 100000 installs. It currently holds an overall rating of 2.2, based on 2.845 reviews.

SEB cares APK available on this page is compatible with all Android devices that meet the required specifications (Android). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.SEBApp

Updated: 7 months ago

Developer Name: Sarawak Energy Berhad

Category: Business

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing SEB cares on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

2.2
Total 2,845 reviews

Reviews

4 ★, on 2021-06-03
Thank you for the quick response to app related problems. Problem Description:The bills are not reflected immediately and stay there seems forever(or perhaps when the next bill come in), it caused trouble for us customer to track whether the bill is being paid or not(although we can open email and check for the receipt), hope this problem can be fixed.(The problems also same on the website of SEB Cares)

1 ★, on 2021-04-02
Just close this app.. Useless.. Not functioning .. Second time install, I still have the same problem, login take time too long, but at the end, still can't enter the app, and then I request the new password, also take time too long, but I don't know, how many hours it will can enter the app.. I don't have any more time to wait, so the best way is DELETE AGAIN.. no improvement.. Tq

4 ★, on 2021-05-24
Overall the app is working. My bills are reflected on the app properly. I don't know if report supply interruption works because I have no indicator that it is being read or received but indicates that it is sent towards the SEB team. Going to *Settings* takes time to load. Is going to Settings need internet connectivity?

1 ★, on 2021-03-30
What is wrong with your apps? Sometimes it work, sometimes it doesn't. Im always pay my bills before due date and your apps keep telling "opss something not right or your account is block/invalid and have to change my password and account every two months. Im already try to uninstall it twice to try to fix it. It doesn't work.

1 ★, on 2021-05-01
What's wrong with this app? A lot of people complaints still you done nothing to improve? It's took too long to process registration. I couldn't even subscribe the bill. Already done uninstall and installed but still the same so disappointed.

1 ★, on 2021-04-16
When login, I get 3 kind of response 1. "Sorry account has been lock", then I click login again, same msg 2. After repeated step one 3 times I get "Opss something is not right", then I click login again 3. it show loading non stop Then I tried in the website, mostly same as above

Previous Versions

SEB cares 21.1.0
2024-06-27 / 58.3 MB / Android

SEB cares 21.0.0
2023-12-12 / 41.6 MB / Android 8.0+

About this app

“SEB cares” is here to serve you better. Update or download the app today to use the app with a brand-new look!

Easily perform your electricity-related transactions by:

• Viewing your bills and pay anytime through the app
• Reporting your customer service and technical issues using the ‘Make a Report’ feature, and keeping track of the status
• Tracking your electricity consumption for 3, 6 and 12 months in a single screen
• Receiving real-time alerts on planned and unplanned power outages
• Subscribing to our e-Bill service to receive electronic bills on time
• Getting in touch with our virtual assistant CARINA
• Accessing in three (3) different languages – English (default), Bahasa Malaysia and Mandarin

Best of all, the app is free! Get the app now and stay connected with Sarawak Energy wherever you go.

App Permissions

Allows applications to open network sockets.
Allows applications to access information about networks.
Required to be able to access the camera device.
Allows an application to read from external storage.
Allows an application to write to external storage.
Allows an app to access approximate location.
Allows an app to access precise location.
Allows an application to record audio.
Allows an application to modify global audio settings.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.