BOSS Mobile Helpdesk Application icon

BOSS Mobile Helpdesk 1.1.9

7 MB / 1+ Downloads / Rating 3.7 - 3 reviews


See previous versions

BOSS Mobile Helpdesk, developed and published by BOSS Solutions., has released its latest version, 1.1.9, on 2016-05-19. This app falls under the Business category on the Google Play Store and has achieved over 100 installs. It currently holds an overall rating of 3.7, based on 3 reviews.

BOSS Mobile Helpdesk APK available on this page is compatible with all Android devices that meet the required specifications (Android 4.0+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: boss.ticketmgmt.helpdesk

Updated: 9 years ago

Developer Name: BOSS Solutions.

Category: Business

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing BOSS Mobile Helpdesk on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

3.7
Total 3 reviews

Reviews

1 ★, on 2014-10-09
Not working at all. Not even the trial one from their website.

Previous Versions

BOSS Mobile Helpdesk 1.1.9
2016-05-19 / 7 MB / Android 4.0+

About this app

BOSS Mobile Helpdesk is a modular extension of the BOSS Support Central Suite. BOSS Mobile Helpdesk allows your technicians to create, update, and close Helpdesk Tickets from an android enabled smart phone or mobile device.

Features:
1: Create, update, and close support tickets
2: Track the status of on-going projects


New:
1: Added ability to update time sheets
2: Added functionality for teams
3: Added ability to close tickets
4: Added ability to page through search results
5: Added hardware back button functionality
6: Clicking back button from search results no longer clears search criteria
7: Misc Bug fixes
8: Enhanced stability

New features

Miscellaneous bug fixes.
fixed bug in photo attachments

App Permissions

Allows applications to open network sockets.
Allows applications to access information about networks.
Allows applications to access information about Wi-Fi networks.
Required to be able to access the camera device.
Allows an application to write to external storage.
Allows an app to access approximate location.
Allows an app to access precise location.
Allows an application to read from external storage.