DICE 4.185.0

Reviews

3 ★, on 2024-01-03
I initially couldn't set it up because the app wouldn't recognize the verification code or the screen for the verification code kept disappearing. I tried uninstalling & reinstalling but the same thing kept happening. Plus, I had to wait a whole minute in between code requests & it didn't send the code for every request. The venue said it would have a list, so I purchased a ticket, reinstalled the app, and everything worked fine. Two days later, I received a generic Support email.

1 ★, on 2023-09-07
On this Android version of app, the send tickets to a friend function does not work at all for friends with US phone numbers. Only my European contacts would come up (not to mention being forced to give access to contacts instead of simply typing a phone number is needlessly invasive). I had to borrow someone's iPhone and use the Dice app there in order to complete the ticket transfer.

1 ★, on 2021-12-06
This app is poorly designed. It's also impossible to transfer tickets to a friend. First, they demand contacts permission instead of accepting a phone number or email address. Secondly, even after granting permission, there is no way to send the ticket to a friend as it is only showing me a handful of contacts. The other person needs to create an account and then you need to follow each other to transfer tickets, but there is absolutely no helpful instructions for doing this. We figured it out from reading one-star reviews here, so that was a fun time. DICE relies on using email to resolve all issues, but doesn't have a way to deal with urgent issues (like same-day ticketing problems that need to be resolved immediately) via phone. I'm pretty annoyed that the venue uses this service and have given them feedback as well.

1 ★, on 2019-03-28
App basically doesn't seem to work. I've tried searching, (I'm US based) I've tried using my location, I've tried manually filtering my city or other nearby popular venue cities. No results show, I've managed to get 3 results to show that we're random genre. Currency shows in euro. It seemed to connect Spotify, (claimed to be scanning library) nothing came of it however.

1 ★, on 2023-05-23
Very annoying that you must add a phone number for someone you're transferring a ticket to, to your phone's contacts... no way to simply search by name or email for the person you're transferring to. I'm trying to trade someone a ticket to one show for a ticket to another show and it has been needlessly complicated to the point where I'm providing app technical support. Folks are generally more comfortable trading email addresses/usernames vs. phone numbers.

1 ★, on 2023-05-31
I guess you can't scalp on an app if the app isn't usable lol. I keep trying to use a phone contact, like the app requires, but I keep getting a formatting error... because apparently the code can't interpret the data it's asking for. They're so worried about preventing scalping that any semblance of usability just went out the window. Next event I see selling on this app ima just chance it at the door. Use once and delete.