Freebike 2.5.24

Reviews

5 ★, on 2021-02-06
A brilliant system of bike sharing, made very simple with this fantastic app. In my experience the app has never let me down and is easily 5 stars. Before setting out for the day, you can see where bikes are available via the in-app map. Once you arrive at a bike station you simply scan the QR code using the app and hold the release button on the station, then 'hey presto' the bike is released. You are charged for your use after returning the bike, usually around midnight. Highly recommended

1 ★, on 2021-01-31
Bike location map is not up to date - status says 2 bikes available but there was only 1 Tried another location, unlocked 1 bike but 2nd had broken lock mechanism and couldnt try another as I had now reached my daily bike hire allowance. Complete waste of time and money. Also, unlike other bike hire services, you can not reserve a bike you are heading towards which would have been useful.

1 ★, on 2020-12-15
Terrible, I create a account had verify via text & email, afterwards go to log in but can't cause they don't give you a CUSTOMER LOGIN & PIN. They do not tell you how to actually do anything or how to go about it, fix it its disgusting your not worth a quid a lucozade is. It's a waste of time I'd rather walk and stay healthy 😏

1 ★, on 2020-09-23
The app doesn't work very well unfortunately and me and my friend had to try 10/15 times to get a bike to unlock! The whole system is needlessly complicated and ought to be simplified. There may be additional problems with the bikes themselves but this app doesn't make it any easier. The app also took ages to update when we returned the bike and has appeared to charge me twice for the unlock fee! The concept is very good but the process needs to be simplified!

1 ★, on 2020-09-26
Useless. There are no instructions so we spent most the time scratching our heads wondering if the app was even registering our requests. After a few minutes of trying to find the nonexistant QR code we tried to enter the bike code manually, but after 10 minutes of not getting any of the bikes in the stand to unlock we gave up. I'd rather go back to using the website but that only directs you to this useless app.

4 ★, on 2020-11-03
Decent app for a great service. Great at finding bikes, registering usage, noting problems, etc. Only minor issue is it occasionally (~1/3 of the time) has trouble locating you at a station when you want to drop off, requiring several reboots of the app and/or your location/GPS setting for it to click that you are where you actually are and not try to charge you for dumping it randomly. Great system otherwise