MyFCRewards 1.4.2

Reviews

1 ★, on 2021-03-31
Whoever developed this app might be the only person that can understand it. I added my card but nothing happens after that. All I want to do is know how many miles i have... it's been almost a year now and fcb still hasn't gotten me registered on the app in spite of multiple e-mails, phone calls and visits to the bank. I left voicemails for 2 different people but they aren't even calling back. I just want to use up my points so I can cancel my card and leave first citizens totally.

1 ★, on 2021-05-08
I really want to like this app, but after initial setup the app refuse to open even after reinstalling & rebooting my phone [OnePlus 7Pro]. There should be an option to order the physical rewards card also.

1 ★, on 2020-12-25
I have been trying to register so I can redeem my miles as advertised. However this has just been a most frustrating experience. When I finally got to register after going around in circles for over a week, I was able to use it once online to make a purchase, it stopped working the very same day. I am unable to see my balance even though I am receiving messages daily encouraging me to redeem my miles. That was yesterday and I still am unable to use it, Alle keeps sending me messages to go through the same process over and over. After having been finally registered successfully, (I thought great now that is over I can move on) now Alle says that my email is not registered on this account. What a horrible and frustrating experience. I wish someone would help sort this process out so we can stop wasting time.

1 ★, on 2021-05-11
I have been using the same email i registered with on FCB on the app. I dont understand. I keep trying over and over for this to work and its frustrating me

1 ★, on 2020-11-11
Went through the same process repeatedly. Had to use a laptop to register instead of phone. Repeatedly asked to tap on card icon on app yet the only screen that keeps coming up is an annoying message box asking for my email address. Extremely time wasting and frustrating. Still unsuccessful in applying miles to anything.

1 ★, on 2020-11-24
More spam than app: 1. There is no way to turn push notifications off within the app. I had to block it using Android app settings. 2. Their WhatsApp chatbot spams me by sending me the same info about my balance several times a week even when nothing changed. I had to block the chatbot to get peace of mind. 3. Their email campaign is also spammy. While there is an unsubscribe link in their marketing emails, clicking unsubscribe does nothing. I had to report them to mailchimp before it stopped.