Giant Food SCAN IT! Mobile 24.421.114

Reviews

3 ★, on 2021-05-15
This app used to work great, and it really came in handy when the pandemic started and it seemed wise to avoid using the scanning guns and to use self-checkout. Over the last few weeks, however, I've been having major problems... the app takes a long time to load, and I have to scan some items repeatedly before they appear in my cart. It also takes a long time to generate the bar code that's scanned at the self-checkout machine.

5 ★, on 2018-12-14
Such a major convenience, time saver. Scan/bag everything in your cart,scan your phone at the register, or put your phone number in, pay, leave, eat! Thank you Giant Flower hill for finally implementing this. Two things I would like to see in this app would be the ability to make and share grocery lists with others and the location of the items on the grocery lists in the store, similar to Home Depot's app. This would make shopping even easier! Thanks for listening!

2 ★, on 2020-11-14
Let me start by saying I really like the app. My major complaint with this app is that Giant randomly requires self checkout users get an audit. I'm good with that. However, none of the staff know how to do that for people using the scan it app. So they end up having to rescan EVERYTHING rather than just 6 items as required by the rules of the audit. IF YOU CANNOT TRAIN YOUR WORKERS TO USE THE TECHNOLOGY YOU WANT CONSUMERS TO USE THEN STOP ALLOWING US TO USE THE APP.

1 ★, on 2020-04-27
Don't like that I can't load coupons outside of the store. Really don't like that the stores wifi has not been upgraded. If you only want users to use the app on your wifi then upgrade it. I don't like the set up of the app and that everytime I open it I have to re-register but wait I can't do that unless I'm on giant wifi. When I try to register my card it tells me my card, that i have had for years is not valid so therefore I cannot use it. Save the frustrations and cut coupons

1 ★, on 2019-09-26
This was the 1st time I installed & used this App, as i usually use the reg Giant app. I installed to do a price check on an item w/out any kind of price indication on or around the shelf it was placed upon. Unfortunately, every attempt I made to price check an error occured b4 even opening that option. I then hit the coupon option & that did open. However, the scan it tab was the same as price check, even after the app asks you to connect to Giant WIFI. Hopefully issues are temp & 2 be fixed.

2 ★, on 2019-02-09
Only works on Giant's store wifi. I don't care to use public wifi so I don't use this app. I use the in-store scanners instead. Still trying to figure out how to get coupons that are loaded onto my card to be incorporated into my purchase at checkout. Lots of difficulties using both the scan-it and store apps with little to no help on the apps. Very frustrating. I think you can do much better to make these apps more user-friendly....also, please consider combining the two apps into one.