Tops Online - Food & Grocery 4.2.3

Reviews

1 ★, on 2023-10-06
Constantly crashing causing unsuccessful ordering--VERY frequently. It is unbelievable!! Poor app---not worth the company's reputation. Need major improvement. Very frustrating to use. พังบ่อยมาก สั่งไม่สำเร็จซ้ำซาก ช้าก็ช้า navigation ก็ ห่วย ไม่สมกะเป็นของ บรืษัท retails ใหญ่ของประเทศ. ควรเปลี่ยน developer

1 ★, on 2020-04-07
Very bad user experience. It's very slow and you have to wait too long for each item to be in the basket. Everything is soooo slow. You would think that tops could afford better programmers. This application is just trash and so time consuming. I multiple times checked out with a full basket only to be crashing and then having to start from scratch! Please, go and improve this application! You can't just let your customers spend and entire hour to finish their groceries! I'm disapointed!

1 ★, on 2023-09-10
I don't know how people can use it in 2023. I spent half day to complete order and wanter to use a new user promo but some error of app just didn't approve payment maybe and in app no my order in history or promo code more.

1 ★, on 2019-06-04
This app is a joke. After spending half an hour on ordering the things it will randomly fail at the payment step and empty your basket. When you try to reorder then some items are not there. Coupons for promotion mostly don't work even when being advertised in the app at the same time. In the end you get a phone that part of the items you ordered are not available. Save yourself a bit of time and go to a regular store instead.

3 ★, on 2021-10-10
Useful, but lots of room for improvement. Can be very sluggish on occasion. I have often selected items that turned out not to be in stock. Not a full selection of anything (meat, fruit, vegetables etc.) Suggestion: Add the option of updating (adding to the order) after checkout but before fulfilment. (As in "Darn, I forgot toothpaste. Please add to my order"). This is oossible because card is not charged until the order is packed).

5 ★, on 2023-11-04
Cheap delivery and convenience!