MSB Parent, USA 14.3.0.136058

Reviews

2 ★, on 2023-12-13
I thought this would be a convenient way to add money to my kid's lunch account, but it's mostly been a headache instead. As another reviewer stated, they charge fees like crazy- it ended up costing me $16.75 to put only $11 in the account! And then it took 2 more days for the money to show in the account, something that is not stated up front but after you pay. And I'm still waiting for charges to show up; the acct summary is about 5 days behind. Not easy, quick, or accurate. 👎

1 ★, on 2023-11-18
The company has always had a $2.75 processing fee for adding funds to my son's school lunch account, which is great, don't mind paying for the convenience BUT they have added a $2.50 Fall Program Fee and can't explain what it is for or if it will be charged every season or every year AND I'm not even getting balance notifications like I should be, so we get double the fees and less service. It makes no sense to gouge customers so I'll just make my payments the old fashioned way from now on.

1 ★, on 2023-12-21
It always show a $0 balance (possibly means you do not owe anything) but it never tells you how much your child actually has as credit towards their meals. 1 time I kept adding to the account because of this $0 balance and it remained at $0 when I checked with the school there was $45 in the account. The app claims if you have auto pay you do not get fees but the auto pay never goes through or at least it doesn't tell you that it did. Then if you attempt to manually pay they charge you a fee.

1 ★, on 2022-10-20
Worst app ever. At app launch, it asked for log in, and after entering the correct user and password it moved to a page complaining I was already logged in, and didn't let me go anywhere. Going backward will trigger the same logging request again, a deadlock. I had to use web browser instead, and no problem at all. This app is a piece of trash. I will uninstall it and use web browser instead.

1 ★, on 2022-09-15
App is pretty bad. There is some overlay ad that pops up anytime you navigate to a new page. It grays out the screen, shows a spinning wheel, then after about 3 seconds is removed. Additionally, the notification center never updates, despite reading or deleting the messages. I've had the same 3 notifications there since I downloaded the app. Overall, needs a lot of work.

1 ★, on 2020-02-20
Worked great in the past, but something's wrong with it now. I have uninstalled and reinstalled 3 times this school year and it's still not right. The option to add money is not visible except for a microscopic thin line and its next to impossible to tap on it. Also the purchase history shows only the last purchase. It's useless for anything other than seeing the balance. Do not rely on this app to add money!!!!