IVRose-Beauty at Your Command 2.0.0

Reviews

1 ★, on 2020-06-30
3 of the items came defective after nearly 3 months it took to get to us. One of the blouses had a strap that was sewn backwards, the other was a material and style NOT even close to the picture (VERY misleading) and the third item was a different design than the picture. The communication with a rep is terrible because the app support kicks you out constantly and the messenger is automated. We will NOT order again from this site. HIGHLY disappointed!!!

1 ★, on 2020-05-17
Don't expect it's going to be easy or even possible to get ur money back! You're responsible for return shipping. I've been trying to return much of my almost $300 order. Different items are from different suppliers through IVRose. There are at least 3 that are defective/damaged from one of the packages. I've been asking about getting reimbursed or a prepaid label for shipping, but I can't get a straight answer for 9 days now. And stop putting up fake reviews! It just takes common sense to see!

1 ★, on 2021-04-18
False advertising. They say they'll give you free shipping over $69 then don't provide it. Use excuses like claiming its only for USD, despite the interface being in Australian dollars and the offer never specifying USD. Poor customer support. Slow response times. REPLY: I submitted a ticket and gave you the option to either (1) complete the order but refund shipping to keep your word or (2) refund the order entirely. You chose to cancel the order. Not impressed.

1 ★, on 2019-03-06
DO NOT ORDER FROM THESE SCAMMERS! The app itself is good but the clothes you get look nothing like the photos. Either the colour is completely wrong or the quality is VERY VERY bad or the fit is awful. The material almost never looks like the photo. I've ordered twice now with a total of 5 pieces and only 1 looked good on me but it was the complete wrong shade.

5 ★, on 2023-12-04
Love this one, clothes are very beautiful. I can't wait to purchase something from here

1 ★, on 2019-06-19
Absolutely disgraceful customer service! They received my cancellation requests and sent the order after receiving it. They then promised to resolve the issues once I had received the order. To which they refuse to take the order back and offerd a few pounds refund to which I refused I wanted to return the order and they sent me a link for a pre paid retuns label on the website which isn't on their website. they then sent me a false retuns label which wasn't pre paid as agreed!