Volvo On Demand 1.98.0

Reviews

5 ★, on 2022-06-08
I have rented a car twice to move some boxes to a storage facility, the car size is ideal. Everything went smoothly and the app and car interaction are always working. The only time I had a technical issue was when first using the app and registering, but a phone call to customer service solved it quickly. Customer service (phone and chat) respond quickly and efficiently. I am very happy with this service since I don't have a car, and there is a couple cars close to my apartment.

1 ★, on 2020-04-08
First of all, when I search for a car with any parameters I get a popup saying "Something went wrong". I've tried different times and cars, and the same happens always. This makes the app unusable. The other issue is that the app was designed to be pretty rather than usable. For example, the only way to search is to set specific times and hope for the best. I would like to be able see the availability at a station, and pick a time that way. Location is sometimes more important than exact time.

4 ★, on 2023-10-16
It's been a while that the photo upload in chat does not work. It nags about permission, I tried giving all the possible permissions with no success.

5 ★, on 2022-12-04
Really good service, and fare prices. For hiring cars "on demand" its the perfect choice since there's almost always at least one car available. The costumer service is 10/10 and always do their best to help or compensate if there's something wrong with the car or booking. Don't change that, it adds a lot for the good experience

4 ★, on 2019-12-28
The app is finally getting much welcomed improvements! When the app first launched, it was many steps back from the old app 'Sunfleet'. But with frequently updates, the app has gotten practically better, and not just look good. I kind of love the no-key feature as well. Clean, intuitive and practical app! I would love to see some improvements to the service as well. But that's another topic 😊

4 ★, on 2020-05-24
Well thought through app and great service. Would give five stars if it was as easy as the rest of the app to change location when searching for a car. When the choices have been made and a selection is shown I have to go all the way back to modify any minor changes.