London Pass - City Guide 1.3.94

Reviews

2 ★, on 2019-01-05
A functional but frustrating app that lazily transposes its website pages into the app rather than make something better suited for mobile. The pass itself takes too many clicks to reach. Included maps are sometimes too low-res to be helpful. And if your screen rotates while in a map to make it more legible, it'll exit back to the last screen. The pass itself is a good value if you already intend to visit many of its locations anyway, though note that many locations it lists are already free!

2 ★, on 2019-05-17
Very buggy and bad UX. When I first tried capturing the reference and verification code I couldnt figure out the GUI as the verification code text box looks like its the label for the next box. Then maps are buggy in a sense that if you are looking at the hop on hop off bus maps, underground map, etc and rotate your phone to landscape it changes nicely so that theres a menu on left and map on right for about 2 seconds then the app soft crashes and returns to the first screen. Not good at all

4 ★, on 2019-09-24
It's a well-made app, very functional and smooth experience. Minor headaches include powering up the screen brightness whenever the app opens, which I think should just be when you want to use the app's QR code for your pass...as well as constantly updating and notifying you for other offers and events. All in all though, was a great app.

2 ★, on 2020-01-23
Unable to use the app on my phone as it frequently crashes. It also decided to update halfway through the first day we used it, so we were unable to access the pass on my phone for the rest of the day. It gets two stars because it seems to work a bit better on my husband's phone.

4 ★, on 2019-05-29
We just used the London Pass last week. The only problem is the app will take you to the wrong spot for the Wellington Arch. The Wellington Arch is in about a mile south east of where the app says it is.

1 ★, on 2018-09-26
Couldn't even open the app due to the "mobile phone connection is required" message on app-open; I had both working WiFi and mobile data. Others in my party with iPhones didn't have any problems - seems like poor Android development.