About this app

MEDICAL CARE FOR YOUR CHILD AT HOME OR ON THE GO.

Quick Care Online connects patients with a board-certified pediatrician, adult physician or advanced practice provider for minor medical conditions through video on a compatible mobile phone, tablet or computer.

Quick Care Online is currently available to:

• Akron Children’s Hospital employees and their dependents that are insured through
one of Akron Children’s Medical Mutual of Ohio health plans
• Children and adults in the state of Ohio with common minor complaints

Those under age 18 will be seen by Akron Children’s Hospital pediatric physicians and advanced practice providers from 8 a.m. to 10 p.m. (EST) 7 days a week, 365 days a year. Those who are age 18 and older will be seen by Teladoc physicians 24/7/365.

Through Quick Care Online, our health care providers can diagnose, recommend treatment and prescribe medication online, if medically necessary, for many minor health issues, including:

• Allergies
• Burns (minor/sunburn)
• Cough, cold, congestion, and flu symptoms (mild)
• Cuts (minor)
• Sore throat
• Skin rashes or infection
• Eye redness, itching, or drainage
• Insect bites/stings
• Vomiting (mild)
• Diarrhea (mild)
• Sinus problems
• Fever (mild and patient must be > 3 months of age)
o If during your visit the medical provider determines an in-person exam or higher
level of care is needed, you will be referred for additional testing and/or treatment.

HOW DOES IT WORK?

Request a consult: Download and open the Akron Children’s Quick Care Online app. Create your account, provide a brief medical history, request a virtual consult, and submit payment information for the online health consult.

Talk to a provider: Within minutes, a board-certified health care provider will review your medical history and connect with you on your mobile phone, mobile device or compatible computer. Teladoc consults have no time limit; you can speak to the provider for as long as you’d like.

Pick up a prescription: The provider will discuss the medical issue with you, answer your questions and recommend next steps. If medically necessary, a prescription can be submitted to a local pharmacy of your choice.

The Quick Care Online app allows subscribers to:

• Authenticate your Akron Children’s Quick Care Online account.
• Talk to a board-certified health care provider from anywhere.
• Create and update your medical history.
• Update your personal, contact, login and billing information.

For more information, visit www.akronchildrens.org/quickcareonline.

New features

Enhancements and bug fixes

App Permissions

Required to be able to access the camera device.
Allows applications to open network sockets.
Allows an application to modify global audio settings.
Allows an application to read the low-level system log files.
Allows an application to record audio.
Allows access to the vibrator.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows an application to broadcast sticky intents.
Allows applications to access information about networks.
Allows an app to access approximate location.
Allows an app to access precise location.
Allows applications to access information about Wi-Fi networks.
Allows applications to change Wi-Fi connectivity state.
Allows applications to connect to paired bluetooth devices.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.
Allows an application to read from external storage.
Allows an application to write the user's calendar data.
Allows an application to read the user's calendar data.