About this app

Emirates Motor Company (EMC), the authorized general distributor of Mercedes-Benz in Abu Dhabi and Al Ain and the flagship company of Al Fahim Group, is proud to introduce the first Mercedes Benz Android application in the Gulf region to enhance and improve our services to our valuable clients in Abu Dhabi and Al Ain, UAE.


Some of the highlights in this application are:

1. iTrack (Tracking the service progress of your vehicle)
2. iCatalog (New, Approved Used Cars, and Mercedes-Benz Accessories)
3. Service Booking (form request)
4. News (Announcements, Promotions & Notifications)
5. Directory & Locator (sales & service advisers contact details and maps)
6. Social Media
7. 50th Anniversary


iTrack
iTrack is an innovative first-of-its-kind RFID (Radio Frequency Identification Device) real-time integration feature, which EMC’s Android application is offering you. iTrack will enable you to easily track the status of your vehicle in real-time once it is sent for service.
Each time you send a car to be serviced at EMC, the service team will tag your car with an RFID and given a Work In Progress (WIP) number. By simply entering the WIP number, the Android application will retrieve the current status of your vehicle (i.e. check-in, work in progress, final quality check, ready for delivery, or checked out).


iCatalog
iCatalog is a break-through feature that allows you to browse through a wealth of information on Mercedes-Benz new cars, approved used cars, and accessories 24/7. Simultaneously, you may also request for more information, schedule a test drive, add cars to your Watch List for automatic notification on similar models coming into inventory at our Approved Used Cars Division, or even forward the details via email to a friend.

Service Booking
Through the Service Booking feature, you may request an appointment to service your vehicle (i.e. Minor Service, Intermediate Service, Major Service, Oil Change, Electrical Problem, Mechanical Problem, or any other service-related issues) with a touch of a button.


News
The News tab allows the user to keep track of all the new press releases, offers, and events taking place within EMC.


Directory
In addition to superior quality, EMC's aim is to provide a personal touch to your interaction via the application by facilitating contact with sales and service advisers personally by phone or email.

Social Media
Access to EMC Social Media pages like Facebook, Twitter, Google Plus & Youtube.

Backing on Mercedes-Benz’s GPS capability, you can locate EMC showrooms and service workshops maps with a click of a button.

All registered trademarks are the property of Emirates Motor Company and Al Fahim Group.

New features

We’re pleased to introduce the latest version of the Mercedes-Benz Abu Dhabi/EMC Mobile App. In this release, we have added real-time Push Notification for Service status, News, Special Offers and Pre-Owned Cars. We also fixed some minor issues and enhanced the App.

App Permissions

Allows applications to open network sockets.
Allows an application to write the user's contacts data.
Allows an application to read the user's contacts data.
Allows an application to write to external storage.
Allows an app to access precise location.
Allows an app to access approximate location.
Allows applications to access information about networks.
Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.
Allows access to the list of accounts in the Accounts Service.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows access to the vibrator.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Required to be able to access the camera device.
Allows an application to read from external storage.