DB Navigator 25.0.0

Reviews

1 ★, on 2023-12-23
The new app is is incredibly unwieldy and overcomplicates everything by making you trawl through dozens of menus and options to book even the simplest tickets. I have just booked a Bayernticket, and it took ages compared to the old app. There also seems to be no way of getting out of a booking process once started. Very frustrating, counter-intuitive and time-wasting.

1 ★, on 2023-11-12
An earlier version of my review stated that this "new" app was incomplete. Updates in the past weeks have seemingly(?) matched the features to the previous "old" app, but I stand by my opinion that the app is not well polished. Many of the animations with the new pull-up sheets for tickets/upcoming journeys still feel clunky. The updates have still failed to address a bug with Android 14 "predictive back animations" so the app crashes when trying to use them from the Reisedetails/trip info page.

1 ★, on 2023-12-07
First, Register a new account doesn't work (either in the app on Android or a browser on Chrome). Second, the Feedback option doesn't work either because the Captcha is only in German even if your system and app language are something else. Junk. I'm very lucky I'm traveling with someone else or I would have really struggled on this trip.

1 ★, on 2023-10-16
Since they updated the app it doesn't give any real-time notifications for late trains!! Super frustrating to find out the train is 40 mins late after rushing to the train station, or that I will miss my connection. Also it doesn't offer alternatives for missed connections. I want the old clunky app back, at least it gave correct and timely info!!!

1 ★, on 2023-08-30
The app which I used for years with no problem is now useless when you are in the UK and want to book ahead for your travel in Germany. I can access my account only on my computer. On my phone via the app I cannot get past the login and get an error '503 Service Unavailable' when I try to login. A quick research shows that the error persists for lots of UK based customers. The app version on my phone is the latest available.

1 ★, on 2023-08-10
The app is no replacement for real people selling tickets. It works well for a standard ticket of a single traveler going from a to b. Add a kid and one bike when you travel with two persons and he app automatically charges for two bikes if an ICE is involved on route. The app might show you the full price, but then the bike ticket never shows as booked. At which point you end up with being charged a penalty. Overall a bad experience if extra services are required.