VinID - Tiêu dùng thông minh 191.2

Reviews

1 ★, on 2019-03-17
Extremely buggy, very disappointed first experience. To be fair, the app did scan quickly and accurately, but the scanned products seem not to be added to the cart. The app also displayed lots of fake alarms, such as no connection problems despite that there was absolutely none. Vingroup should have done better with software QC before putting it in commercial use.

1 ★, on 2022-06-17
Absolutely bad experience. Winmart online is not working. I need some meat and all the time the app said "temporary out of stock" then I have to go to shop just to find out that all products I need are available. Trying to contact with customer service, they are gentle but cannot help anything. Nothing is improved for long long time. At last, online shopping is still not working then I give up and use this app only to get Vpoint at shop.

4 ★, on 2020-04-08
It makes supermarket shopping so much quicker and easier. I love it! Beware they do sometimes let people go through who havnt scanned so complain and push in front and bring your own bag so you dont have to watch security take ages to pack. As for using the app for bill payments - that is not possible because of govt banking laws regarding connecting your bank account (foreigners only) to vin wallet. I would be extremely happy if it was possible to pay my monthly bill that way

1 ★, on 2021-01-09
Very few products available on app. And even the ones shown in the app is not available at the store. Then, your money will one be returned as a form of some vouchers which sometimes you can't use because of errors. Oh, Good luck trying the customer service line 'cause all they've ever said is "Sorry".

1 ★, on 2021-01-17
This app is so bad like the management of Vinhomes in last 2 year, infact Noone reply to your email, request, complain also if they charge an expensive bill more than than the original. The funny thing is here the management is invisible, the reception reply without any knowledge. Just you can see many clowns that, unluckily, don't make you smile too. More funny the reception and the app give you a free phone number to phone call but meantime you are talking they will cut the call. Several time

1 ★, on 2021-02-02
Not enough English translation. You provide the option to select the language, yet less than 20% of the content is available in English. This could be a great app if you sort out the translation, especially for the online shopping and promotions.