UniFi Protect 2.8.0

Reviews

5 ★, on 2023-12-24
Just got my cameras installed and have been using the app for a few days. So far so good. Runs smooth, the features are great, no garbage ads to deal with. One of the biggest downfalls of any electronic device, like a security camera, is that even though they have impressive specs & often make "top 10" lists by every youtuber/security expert & their mother, the reality is that the product itself is actually sub-par build quality, not meant to last very long, and garbage software. But NOT UniFi!

3 ★, on 2023-12-22
I've had the app for a couple years, so it's become clear that regardless of how good the hardware is, the Unifi Protect app is not intended for home users, and that's unlikely to change. It still can't function as a basic security system that can be simply armed when the house is empty, and geofencing is a joke because it's not accurate enough and will set off false alerts, plus they rub it in by asking me to select my primary device literally every time I open the app.

1 ★, on 2023-12-14
App suddenly stopped being able to detect local NVR on same wifi (diffrent subnet/vlan), but I still get doorbell alerts. The whole point of a self hosted system is so I can keep it as locked down as possible. But i still need to use a stupid cloud account, and open it up to far too much of the internet, just to use on my local network. ADD DIRECT IP CONNECTION. Its not hard to program. A doorbell notification does not need any of my image data sent to the cloud.

2 ★, on 2023-12-27
this app needs to understand when its DIRECT CONNECTED that i am in fact, home. it constantly does not update location to show i am home or away properly. even with all permissions restrictions removed and google showing it recently accessing my location. its very annoying as i roam my property and my phone keeps going off that a person was detected and its myself. it hasnt worked right in many months!

4 ★, on 2023-10-05
I want to rate this app 5 stars because the streamlined experience of interacting with my Unifi Protect devices is so nice. However, it arbitrarily closes out of the camera view while I'm scrolling events. When that happens, I see the little toast indication that it's connecting, so I'm not sure if it's a problem with the app, the fully-Unifi network, or what. It's annoying, but I've been able to get right back to what I was doing after the abrupt interruption.

3 ★, on 2023-09-13
I bought $10k+ worth of UniFi gear at 3 houses: doorbells, cameras, switches, etc. My biggest pet peeve in the whole system, is that when someone rings the doorbell, the app doesn't even indicate WHICH house is ringing. I don't want to pick up doorbell rings at one of my houses (because it's an Airbnb). The app just pops up a screen with the green/red buttons to accept/decline the call. I'm forced to pick up, to see the video feed, then quickly hang up if it's the house I wanted to ignore...