Caviar - Order Food Delivery 15.196.7

Reviews

1 ★, on 2023-03-08
Service is good but the app itself is terrible on mobile phones. Annual Dashpass pop ups block seeing more than a single line on the checkout process. Double dash feature lands on the screen under the phone navigation controls. Much of the app is poorly formatted for mobile. It's frustrating to use and sometimes I don't order at all because of that.

5 ★, on 2021-05-30
One of the best food delivery apps through ease of navigation, clarity of the location you're buying from, and menu accuracy. Plus, I love the step-by-step confirmation push notifications so you know your order is received and being made and on its way. Probably the only app that does this? Have only had tiny issues like one instance of poor driver tracking, and one time it wouldn't let me switch between previously saved payment options so I had to add a new one before I could move on.

2 ★, on 2021-01-03
A short app review: the app is simple, but the buttons are in weird places if you're used to the UI of other food ordering apps like GrubHub. The service review: excellent! Yes, it's more curated, and that means a smaller list of places to order from, but they're all high-quality restaurants. EDIT: Ever since this app was bought out by Doordash, the entire chain of service has gone down the drain. Bad UI, slow and poor service, no more curation. Skip this app unless you really need it.

2 ★, on 2022-07-22
This app has lost more orders than any other food delivery app. Final straw was that they just lost two orders in a row. They marked both as complete without calling (as I put in my instructions), or sending a picture of where they put it. They delivered here, too, so it's not that the address was put in wrong. On the last one I watched the order status screen and saw the driver drive off in the opposite direction. 2 stars because getting refunds is easy at least.

1 ★, on 2022-12-22
This used to be the premium delivery app. Like all apps they start out great and then devolve. Service fees are extravagant and I stopped using the service. You didn't need to ruin the product with this because you didn't have them before. Also the search and filter functions are pretty poor. I should be able to pull up favorites and then also block restaurants from showing up so I can scroll through faster when browsing. I ordered today and the order was 20 minutes late and the food cold. 🤬

2 ★, on 2020-08-14
Fees on this app are horrendous. Much more than other apps. I'm the type of person who likes to put a specific amount of tip so I can get the total to a round number. But not on this app. Not allowed to put a decimal for "other" tips. But when I use their 10%-15%-18% they can. Further more I sent a referral code to a family member to use and get $10 off. They opened the app and as they were about to check the $10 off showed up and the app crashed when they reopened the app. The $10 off was gone