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TrustYou 5.55.13

43.4 MB / 10K+ Downloads / Rating 4.1 - 560 reviews


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TrustYou, developed and published by TrustYou GmbH, has released its latest version, 5.55.13, on 2023-12-04. This app falls under the Travel & Local category on the Google Play Store and has achieved over 10000 installs. It currently holds an overall rating of 4.1, based on 560 reviews.

TrustYou APK available on this page is compatible with all Android devices that meet the required specifications (Android 5.0+). It can also be installed on PC and Mac using an Android emulator such as Bluestacks, LDPlayer, and others.

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App Screenshot

App Screenshot

App Details

Package name: com.trustyou.android

Updated: 1 year ago

Developer Name: TrustYou GmbH

Category: Travel & Local

New features: Show more

App Permissions: Show more

Installation Instructions

This article outlines two straightforward methods for installing TrustYou on PC Windows and Mac.

Using BlueStacks

  1. Download the APK/XAPK file from this page.
  2. Install BlueStacks by visiting http://bluestacks.com.
  3. Open the APK/XAPK file by double-clicking it. This action will launch BlueStacks and begin the application's installation. If the APK file does not automatically open with BlueStacks, right-click on it and select 'Open with...', then navigate to BlueStacks. Alternatively, you can drag-and-drop the APK file onto the BlueStacks home screen.
  4. Wait a few seconds for the installation to complete. Once done, the installed app will appear on the BlueStacks home screen. Click its icon to start using the application.

Using LDPlayer

  1. Download and install LDPlayer from https://www.ldplayer.net.
  2. Drag the APK/XAPK file directly into LDPlayer.

If you have any questions, please don't hesitate to contact us.

App Rating

4.1
Total 560 reviews

Reviews

1 ★, on 2021-06-02
4 days the app doesn't work (update done) you log in and it directly takes you back to the first page to log in again

1 ★, on 2021-05-18
Applicarion crash when we arwe trying to open it

2 ★, on 2020-02-06
The app used to be better. I didn't have to re-enter my credentials every 2 days like I need to do now. Also, I try to open reviews and most of the time the screen goes completely white and I need to re open the app.... discouraged!

1 ★, on 2020-02-09
Screen goes blank as soon as you open a review. I mean seriously that y u download an app. Logs out automatically like Everytime someone else is using the same phone. Tooo bad.

4 ★, on 2019-12-29
Can be more user friendly. App does not pick up the response templates. Here we have to type the entirw reaponse which is ttime consuming.

1 ★, on 2020-07-09
Very slow to load. Very slow to login. Doesn't show recent surveys like browser does.

Previous Versions

TrustYou 5.55.13
2023-12-04 / 43.4 MB / Android 5.0+

TrustYou 5.55.11
2023-02-11 / 45.9 MB / Android 5.0+

About this app

TrustYou, the all-in-one guest feedback platform, introduces the TrustYou app. It allows hoteliers to engage with travelers and manage reviews while on the go. It allows you to analyze how you stack up against the competition... and more. Key features include:

Review Management
* Access all of your online reviews for all of your hotels
* Read your guest satisfaction surveys
* Find all of your reviews in one inbox
* Respond directly to reviews from the app

Reputation Analysis
* See your overall and performance score for your hotels
* Analyze by semantic categories (eg. scores for rooms, food, service, etc.)
* Identify positive and negative trends with Impact Scores
* Benchmark against competitors
* Understand your performance trends over time
* View your NPS score

Live Experience
* Receive guest messages and Live Survey reviews in real time
* Receive push notifications when new messages or Live reviews arrive
* Send replies directly within the app
* Add or remove Teams from conversations
* Send and receive images and files
* Forward messages to your own internal Team Chat
* Have 1:1 conversations or coordinate with your whole team in a group chat.

New improvements to the TrustYou app allow you to efficiently manage your reputation and guest communication while you are away from your desk. A new design makes it easier for you to view and respond to online reviews. With the new dashboard, you quickly view and analyze your main hotel KPIs. Requires the TrustYou Analytics and/ or TrustYou Analytics Enterprise license.

Languages:
English (US), German, Spanish, French, Italian, Japanese, Portuguese, Russian, Polish and Chinese.

New features

We’re always making changes and improvements to the TrustYou app. To make sure you don’t miss a thing, just keep your Updates turned on.

App Permissions

Allows applications to open network sockets.
Allows applications to access information about networks.
Allows an application to read the user's contacts data.
Allows access to the vibrator.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Required to be able to access the camera device.
Allows an application to read from external storage.
Allows an application to write to external storage.
Allows applications to access information about Wi-Fi networks.